Front Desk Administrative Assistant

Front Desk Administrative Assistant

A school where the academics, arts and athletics are each considered essential elements of students’ learning, Fort Worth Country Day fosters community beginning with first impressions. The Front Desk Administrative Assistant is the receptionist for the School and is the public’s first connection with FWCD. Reporting to the Director of Advancement, the Front Desk Administrative Assistant is an enthusiastic professional exceptionally qualified in all areas of office management and interpersonal communications.

This is a full-time, year-round, non-exempt, position. Anticipated work hours during the academic year are 8 a.m.-4:30 p.m., with occasional after-hours events. Work hours differ during school breaks, holidays and summer.

Responsibilities include, but are not limited to:

• Answering the School’s main phone line; providing assistance to callers
• Greeting visitors in the Advancement/Admission office
• Conversing with all School constituents on the phone and in-person
• Managing the School’s electronic signs and updating School announcements
• Updating and distributing the faculty/staff phone extension list
• Entering constituent data into Blackbaud software
• Assisting with bulk mailings
• Processing label requests
• Directly supporting all members of the Advancement Department: creating and overseeing purchase orders, ordering supplies, offering general administrative support
• Making reservations for the conference room; assisting conference room guests
• Monitoring kitchen area and ensuring necessary supplies are on hand
• Coordinate with the appropriate departments to ensure the building is properly maintained, cared for, and kept in good working condition.
• Assisting with special events
• Assisting with other Advancement projects as needed

The ideal candidate will also:

• Have foresight and attention to detail
• Use discretion and employing confidentiality
• Be a problem-solver with demonstrated multitasking skills
• Demonstrate ability to learn new software
• Foster a partnership among faculty, staff and parents
• Be accessible and approachable to create a positive, welcoming environment

Working conditions:

• Work with frequent interruptions, maintain emotional control under stress
• Repetitive hand motions; prolonged use of computer
• Prolonged sitting, light lifting, intermittent physical activity, including bending and reaching

Qualifications:

• Minimum of 3 years experience as a front desk receptionist is required
• Telephone system experience required
• Significant experience in schools or in office management preferred
• Excellent verbal and written communication skills
• Proficient in Microsoft Word, G Suite and Excel required
• Bachelor’s degree preferred

All employees of FWCD must:

• Model the School’s core values (Respect, Responsibility, Kindness, Courage, Integrity and Scholarship)
• Exhibit generous community spirit, professional flexibility, a sense of humor, and a positive attitude
• Collaborate and work well with colleagues and parents
• Execute duties in a positive and punctual manner
• Embody and communicate the School’s defining statements, mission, philosophy and inclusivity statement
• Be an enthusiastic lifelong learner driven toward professional self-improvement and personal growth

Equal Opportunity Employer / Statement of Inclusivity:

Fort Worth Country Day is an Equal Opportunity Employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. The ideal candidate should possess a thoughtful approach and knowledge of intercultural communication and inclusion of underrepresented groups. Employment decisions at FWCD are based on merit, qualifications, abilities and performance, and are subject to the academic and business requirements of the School. The FWCD Inclusivity Statement confirms: We believe that understanding and respecting differences not only inspires compassion and empathy, but also fosters intellectual curiosity and creativity. We embrace the diverse cultures, experiences and perspectives that comprise and enhance our learning environment. We commit to sustaining and growing an intentionally inclusive community.

About Fort Worth Country Day and the city of Fort Worth:

Fort Worth Country Day is a coed, junior kindergarten through grade 12 college-preparatory day school with nearly 1,100 students and 250 faculty and staff.  The School seeks to promote inclusivity and retain a diverse faculty.  The 104-acre campus offers excellent facilities for academics, arts and athletics.  Faculty, staff and administration nurture a collegial professional environment in which innovation is encouraged. Opportunities for ongoing professional development are exceptional.  Fort Worth Country Day is proud of its school community where students, parents, faculty, staff and administration join together to develop an effective and enjoyable place to teach and learn. 

Fort Worth ranks as one of the top 20 largest cities in the United States and is known for its vibrant arts, music, and cultural life.  The Dallas-Fort Worth metropolitan region is home to over 6.5 million people. More information about the School and Fort Worth community is available at www.fwcd.org.