FREELANCE Program Manager

Posted 2 Days Ago
Be an Early Applicant
New York, NY
3-5 Years Experience
AdTech • Marketing Tech
The Role
The Program Manager oversees medium-sized multi-channel project productions ensuring high quality deliverables that meet client satisfaction and business requirements. Responsibilities include managing project plans, quality control, process improvement, conflict resolution, budgeting, and resource allocation while keeping communication clear and frequent within teams.
Summary Generated by Built In

Company Description

Company Description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment. 

CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Job Description

The Project/Program Manager leads the production of multi-channel projects of medium size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. May career-manage another. 

Key Responsibilities 

Knowledge

  • PM Technical Skills: Proficient in project managing via a flexible approach. Well-versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solver 
  • SOWs: Prepares accurate statements of work, with quick turnaround time and minimal revisions. Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort
  • Client finances: Accurately calculates cost-to-complete estimates
  • Thought Process: Regularly demonstrates critical thinking skills 
  • Technology: Continuously learning technology and ability to quickly adapt to new technologies 
  • Agency process: Advocate and champion of agency processes

Strategy 

  • Project Plans: Creates and manages master project plans and timelines via a cross-capability collaborative approach 
  • Quality Control: Ensures team adherence to QC plan 
  • Process improvement: Proactively identifies opportunities to adjust processes for efficiencies. Identifies opportunities to streamline processes and to create efficiencies and suggests alternative solutions 
  • Trouble shoot: Solution oriented. Brings problems with potential solutions to the attention of management.
  • Conflict resolution: Arbitrates team conflicts and facilitates cross-capability solutions 
  • Resource allocation: Leads resource allocation discussions on the project-level with cross-capability team 
  • Collaboration: Keeps team informed of changes. Communicates clearly and frequently. Leads team communication plan; monitors and adjusts as needed to ensure effective and efficient communication.
  • Project risk: Identifies and monitors project risks; leads mitigation plans 

Tactics and Execution 

  • Execution: Manages production of engagements from award to completion
  • Change process: Manages change request process, identifying and documenting changes in scope 
  • Internal Relationships and Team Leadership: Positive influence within department. Develops strong and positive working relationships with other departments/ stakeholders 
  • Management: May mentor and direct the activity of an Associate or Senior Associate 
  • Estimates: Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects
  • Culture: Promotes and contributes to business unit’s culture and environment 
  • On-boarding: On boards new team members to the brand/ agency process 

Client Relationship 

  • Client process: Has intimate understanding of client processes and priorities 
  • Managing expectations: Ensures that appropriate client and internal stakeholder expectations are managed 
  • Communication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence (for internal team). Presents complex data or messages in a clear, succinct, compelling manner
  • Deliverables: Ensures production deliverables meet client requirements



    Qualifications

    Qualifications

    • Effective negotiation and conflict management skills 
    • Computer literate, proficient in Microsoft Office 
    • Microsoft Project is a plus 
    • Knowledge of digital and pharma preferred 
    • Exhibits Integrity and Trust 
    • Exhibits Self Development 

    Education and Experience 

    • Bachelors degree required 
    • Demonstrates progression in level of responsibility within a professional project management environment 
    • Agency or digital project experience preferred 
    • Experience in communications or marketing environment preferred

    Additional Information

    Additional Information

    The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

    • Paid Family Care for parents and caregivers for 12 weeks or more
    • Monetary assistance and support for Adoption, Surrogacy and Fertility
    • Monetary assistance and support for pet adoption
    • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
    • Tuition Assistance
    • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
    • Matching Gifts programs
    • Flexible working arrangements
    • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
    • Business Resource Groups that support multiple affinities and alliances

    The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

    CoLab is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

    All your information will be kept confidential according to EEO guidelines.


    The Company
    HQ: Paris
    45,929 Employees
    On-site Workplace
    Year Founded: 1926

    What We Do

    As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

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