🧩 About the Role
We’re looking for a Freelance Product Designer (20–40 hrs/week) to help shape and scale the user experience across our iOS and web platforms. You’ll partner with engineering and product teams to design seamless, intuitive experiences that help users understand and manage their medical bills and insurance. This is a unique opportunity to bring clarity to a confusing and deeply emotional space—while building a product from the ground up that can genuinely change lives.
This is a remote-friendly freelance position. You do not need to be based in New York. That said, we're looking for someone who can align with East Coast hours.
🚀 What you’ll do
Take Ownership of Product UI/UX: Across web and mobile, and new user-facing features.
Design End-to-End Experiences: From research and wireframes to high-fidelity designs and developer handoff, you’ll lead the full design lifecycle.
Advocate for the User: Ground your work in user needs, leveraging qualitative feedback and data to inform decisions.
Bring on our Brand Designer: Collaborate with our brand designer to create a cohesive brand experience across our products.
Develop our Design Systems: Help build and evolve our design system to ensure consistency, scalability, and speed.
Collaborate Cross-Functionally: Work closely with engineering, product, and operations to deliver polished, impactful work.
Ship Thoughtfully: Balance speed and craft to get the right things in front of users at the right time.
👩💻 We’ll be most excited if you
Bring 4–7+ Years of Experience: With 3+ years in product design for consumer apps or platforms.
Are User-Obsessed: You’re great at understanding problems, running user research, and designing intuitive, human-centered solutions.
Spike in Visual Design: You're a T-shaped designer who spikes in visual design and are obsessed with building elegant interfaces.
Have a Strong Portfolio: That shows clean, thoughtful design paired with measurable outcomes.
Are Fluent in Tools: Figma is your home base. Bonus for experience with motion design, prototyping tools, or no-code platforms.
Can Work Autonomously: You know how to move from ambiguity to clarity and are comfortable owning initiatives solo or with a team.
Are Mission-Driven: You care about building something meaningful, especially in a space as personal as healthcare.
📢 You don’t need to check every single box—if you bring the right skills and mindset, we want to hear from you! 📩
🦸 Working with Us
Granted is based in New York, but this freelance role is open to remote candidates across the U.S. We’re a team of passionate individuals who show up every day to do the best work of their lives following these principles:
Move with Urgency and Focus: Prioritize what matters and find the shortcuts.
Own the Outcome: Take initiative and see it through until the end.
Commit to Your Craft: Excellence is the standard, care about the details.
Play to Win: If we win, Americans win, so we work hard and do what it takes for us to be #1.
Feedback is Fuel: Intellectual honesty is at the core of everything we do.
We’re One Team: Together, we can achieve things that none of us could on our own.
Top Skills
What We Do
The U.S. healthcare system is incredibly complex and frustrating to navigate. It's impossible to know what your insurance will cover and how much care will cost. Bills and claims are confusing and unexpectedly high, and 40% of them contain errors or are incorrectly denied. Yet most people are left to figure it out on their own.
We're using AI to make access to healthcare and insurance experts 500x more efficient and their services 10x better by turning into a product that can be connected to all your healthcare data, is instantaneous, and runs proactively in the background. As a result, we can go direct to consumers - you! - with a very affordable product and a free tier accessible to anyone. Medbill AI works and advocates for you - not your employer, insurance, or healthcare providers. We'll help you throughout your entire family healthcare journey - no matter your insurance or life phase.
We're in stealth mode with exceptional user satisfaction and are working hard to scale and make this available to anyone later this year. We're looking for hyper-talented and ambitious individuals looking to do the best work of their lives and help bring this to 100s millions of Americans.
