Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024.
Job DescriptionArηs Group, Part of Accenture, is looking for a Freelance Digital Workplace Consultant for one of its clients at the EU Institutions in Brussels.
Context
The role operates within a complex enterprise IT environment, supporting IT infrastructure, Microsoft 365 services, cloud platforms, and digital workplace tools. It acts as a key interface between business units, end users, and central IT (Client and external providers), ensuring secure, reliable, and efficient IT services while contributing to continuous improvement initiatives.
Role & Responsibilities
- Administer and support IT infrastructure components including servers, operating systems, networks, virtualization, backups, and monitoring tools.
- Manage Active Directory environments (domains, GPOs, OUs, security and LDAP groups) and restricted access pools.
- Coordinate infrastructure, application updates, vulnerability remediation, and maintenance activities with client IT teams.
- Administer Microsoft 365 services, including SharePoint Online (Site Collection Administration), Teams governance, permissions, and new ways of working.
- Act as advisor, trainer, and coach for end users on M365 features, permissions, privacy, and collaboration practices.
- Support cloud environments (AWS, Azure, M365), including account management, security policies, cost control, and incident handling.
- Manage service requests, assets, access rights, and chargeback processes via ServiceNow and related DWP/IRM tools.
- Monitor systems, troubleshoot incidents, document procedures, and produce technical reports.
- Participate in regular coordination meetings with IT stakeholders and contribute to ongoing improvement projects.
Your Profile
- Strong analytical and problem-solving mindset.
- Ability to communicate clearly with technical and non-technical stakeholders.
- Customer- and service-oriented approach.
- Strong organizational and coordination skills.
- Ability to work autonomously while collaborating effectively in cross-functional teams.
- Proactive attitude toward continuous improvement and learning.
- Reliability, discretion, and respect for security and compliance requirements.
Technical Skills
- Operating systems: Windows Server (2019–2022), Linux.
- Networking: TCP/IP, DNS, DHCP, VPN.
- Active Directory: domains, GPOs, OUs, security/LDAP groups.
- Scripting: basic PowerShell and Bash.
- Infrastructure operations: system installation, patching, backups, disaster recovery, monitoring, troubleshooting.
- Cybersecurity fundamentals: firewalls, antivirus, access control, vulnerability management.
- Virtualization: VMware, Hyper‑V (optional).
- Databases: SQL fundamentals.
- Cloud & platforms: Microsoft 365, SharePoint Online, Teams, Azure, AWS (EC2, S3, RDS, IAM).
- Enterprise tools: ServiceNow, JASSPR, MOSAIC, iCOCO, Dynatrace, GOVIS2, OMS.
- Application servers and middleware: WebLogic, Tomcat.
- Documentation, technical reporting, and cost/billing follow‑up.
Additional Information
WHAT´S IN IT FOR YOU?
- We value your contribution, which is why we offer a competitive and attractive salary package.
- Your wellbeing is our priority – from day one, you are covered by a comprehensive health insurance plan.
- Benefit from a convenient meal allowance provided through a ticket restaurant card.
- Take part in impactful projects that make a difference at both the national and European level.
- Continue to grow with us through in-house training sessions and a wide range of online learning opportunities.
- Join a collaborative culture where we regularly celebrate achievements and milestones together.
Skills Required
- Strong analytical and problem-solving mindset
- Ability to communicate with technical and non-technical stakeholders
- Customer- and service-oriented approach
- Strong organizational and coordination skills
- Ability to work autonomously and collaborate effectively
- Reliability and discretion regarding security and compliance
What We Do
Arηs Group is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we’ve grown organically to encompass 16 entities worldwide with over 2,500 employees in Luxembourg, Belgium, France, Greece, Italy, Portugal, Bulgaria and Jordan. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.
