Shape the future of credit card marketing with us. Lead integrated campaigns that deepen customer relationships, strengthen product value, and maximize portfolio performance across Freedom and Slate.
Job Summary
As the Freedom and Slate Integrated Marketing Vice President, you will develop and execute strategies that engage and retain cardmembers across both portfolios. You will collaborate with creative agencies and cross-functional partners to deliver impactful campaigns, translate product and customer priorities into clear marketing plans, analyze performance, optimize channels, and present recommendations to senior leaders. Join us to help grow two important card portfolios through customer-centered, insight-led marketing.
Job Responsibilities
- Lead the planning, launch, and management of integrated marketing campaigns for Freedom and Slate cardmembers.
- Develop distinct, portfolio-specific marketing strategies while identifying opportunities to scale capabilities, learnings, and best practices across Freedom and Slate.
- Guide agencies and internal partners in developing clear creative assets, messaging, and channel plans.
- Collaborate with Analytics, Product, Finance, Legal, Controls, and other cross-functional teams to build business cases and execute compliant marketing programs.
- Design and maintain channel and campaign roadmaps that support growth, engagement, retention, and efficiency.
- Establish and drive a test-and-learn agenda to refine marketing strategies, customer experiences, messaging, and channel execution.
- Monitor campaign performance and analyze key customer and business metrics.
- Translate insights into actionable recommendations that improve portfolio and campaign outcomes.
- Manage multiple complex initiatives and prioritize resources to meet deadlines and business objectives.
- Present strategies, business cases, performance results, risks, and recommendations to senior leadership.
- Partner with teams to develop customer journey plans, executive summaries, and recommendations for new engagement tactics.
- Ensure alignment with brand standards, portfolio strategies, control requirements, and business objectives.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree or equivalent experience.
- Minimum 5 years of experience in marketing, brand management, relationship management, or a related discipline.
- Proven ability to build relationships and drive outcomes in a matrixed organization.
- Proactive, customer-focused, and results-driven approach.
- Ability to manage multiple complex initiatives and competing priorities simultaneously.
- Strong collaborator with the ability to influence across functions and levels.
- Exceptional written, verbal, and executive communication skills.
- Skilled at interpreting data and translating insights into strategic recommendations.
- Comfortable operating in a fast-paced environment with evolving priorities.
- Meticulous attention to detail and strong organizational skills.
- Advanced analytical and problem-solving skills.
Preferred Qualifications, Capabilities, and Skills
- Experience in financial services, credit card marketing, or consumer portfolio marketing.
- Background in agency management or creative leadership.
- Familiarity with customer lifecycle, engagement, retention, and journey strategies.
- Experience presenting recommendations and business results to senior leadership.
- Knowledge of digital and traditional marketing channels.
- Experience applying test-and-learn methodologies and performance optimization.
- Experience managing marketing across more than one product or customer segment.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- Bachelor's degree or equivalent experience
- Minimum 5 years of experience in marketing, brand management, relationship management, or a related discipline
- Ability to build relationships and drive outcomes in a matrixed organization
- Proactive, customer-focused, and results-driven approach
- Ability to manage multiple complex initiatives and competing priorities simultaneously
- Strong collaboration and ability to influence across functions and levels
- Exceptional written, verbal, and executive communication skills
- Ability to interpret data and translate insights into strategic recommendations
- Ability to operate in a fast-paced environment with evolving priorities
- Meticulous attention to detail and strong organizational skills
- Advanced analytical and problem-solving skills
- Experience in financial services, credit card marketing, or consumer portfolio marketing
- Agency management or creative leadership experience
- Familiarity with customer lifecycle, engagement, retention, and journey strategies
- Experience presenting recommendations and business results to senior leadership
- Knowledge of digital and traditional marketing channels
- Experience applying test-and-learn methodologies and performance optimization
- Experience managing marketing across multiple products or customer segments
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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