The Role
As a Fraud & Payments Risk Specialist, you'll investigate suspicious activity, analyze transactions, and improve fraud detection strategies in a dynamic fintech environment.
Summary Generated by Built In
About Baselane
Baselane is a modern banking and financial management platform built to help real estate investors thrive. We’re building the future of financial services for the 12+ million landlords and real estate investors who collectively own over 25 million homes in the United States.
As we scale, so do the challenges of keeping our ecosystem secure. We’re expanding our Fraud team and looking for a sharp, motivated Fraud & Payments Risk Specialist to help detect, investigate, and prevent fraud that impacts our customers and platform.
Baselane is backed by leading FinTech investors including Matrix Partners, Activant Capital, Collaborative Fund, Conversion Capital, Diagram Ventures, Thomvest, and industry leaders from PayPal, eBay, and Google.
About the Role
As a Fraud & Payments Risk Specialist, you’ll be on the front lines of Baselane’s efforts to protect our Rent Collection and Banking products from fraud and abuse. You’ll investigate suspicious activity, analyze user and transaction behavior, and partner cross-functionally to refine detection and prevention strategies.
This is a hands-on, high-visibility role reporting directly to the Senior Manager, Fraud & Payments Risk — ideal for someone eager to make an impact in a fast-paced fintech environment.
This role is open to remote candidates based in the United States only.
What You’ll Do
- Review and investigate suspicious activity across Baselane’s Rent Collection and Banking products, including ACH, debit card, and wire transactions.
- Detect and triage fraud scenarios such as high risk landlord accounts, payment mule activity, account takeovers, and third/first-party fraud.
- Analyze transaction and behavioral patterns to identify emerging risks across tenant-to-landlord payments and banking activity (transfers, deposits, withdrawals).
- Take timely action to mitigate potential loss — including freezing accounts, escalating to partner banks, or documenting recovery steps.
- Suggest improvements to rules, alerts, and workflows to enhance efficiency and reduce false positives.
- Stay informed on evolving fraud trends in FinTech, ACH, and digital banking to strengthen Baselane’s detection strategies.
What We Look For
- 3+ years of experience in fraud or risk operations, ideally in FinTech, payments, or a fast-paced startup environment.
- Strong investigative mindset with sharp attention to detail and pattern recognition skills.
- Hands-on experience in case management, handling disputed transactions or high-risk behavioral reviews.
- Ability to work independently, prioritize effectively, and adapt to shifting priorities in a dynamic environment.
- Clear written communication skills and a bias for action and ownership.
- Collaborative mindset with comfort working across teams such as BSA/AML, Product, and Operations.
Nice To Have
- SQL skills and comfort with data tools like Sigma, Looker, or Snowflake.
- Familiarity with fraud platforms such as Taktile, TLOxp, Alloy, or similar tools.
- Knowledge of banking regulations, Reg E, or fraud-related compliance frameworks.
- Experience using Zendesk or other ticketing/case management systems.
Benefits & Perks
- Competitive compensation
- Equity — ownership in what we’re building
- High-quality Medical, Vision, and Dental insurance
- Life Insurance and Disability coverage
- Generous paid time off and flexible hours
- Remote-first work environment with a home office stipend
- Regular social events
Top Skills
Looker
Sigma
Snowflake
SQL
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The Company
What We Do
Baselane is an all-in-one banking and finance platform built for real estate investors to thrive. We save rental property owners time and give them financial visibility and control to make better decisions that grow their business.
Baselane’s integrated platform combines purpose-built business banking, high-yield savings, expense management, easy payments & bill pay, automated rent collection, machine-powered bookkeeping, instant financial & tax reporting, landlord insurance, and more.
Over 40,000 real estate investors trust Baselane to grow their rental business.
We are backed by leading FinTech investors, including Matrix Partners, Activant Capital, Collaborative Fund, Conversion Capital, Diagram Ventures, ThomVest, and many FinTech leaders from PayPal, eBay, Google, and more.
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