Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join our digital consumer banking offer Chase at our new JPMorganChase office in the heart of Berlin. In this exciting chapter of continued growth and expansion, we’re looking for a passionate Fraud Operations Specialist - SAR Filing Specialist (all genders).
As a Fraud Operations Specialist - SAR Filing Specialist (all genders), you review pre-investigated unusual activity cases end-to-end, ensure investigation quality, and submit Suspicious Activity Reports to the relevant authorities when required. You help us manage risk by triaging new referrals, taking timely risk-mitigating actions, and coordinating communication with internal and external stakeholders. You will work in a fast-growing digital banking environment where your judgement, attention to detail, and collaboration help protect our customers and the firm.
Job Responsibilities:
- Review fraud and financial crime investigation cases end-to-end for accuracy, completeness, and adherence to standards
- File Suspicious Activity Reports (SARs) when escalation and reporting thresholds are met
- Coordinate external communication with authorities (e.g., Financial Intelligence Unit) and, where relevant, other banks
- Triage new unusual activity referrals by reviewing account information, transaction data, and relevant bank records
- Apply immediate risk-mitigating actions in line with procedures and controls, escalating as needed
- Manage workload, deadlines, and priorities, and escalate key risks and issues to management in a timely manner
- Maintain awareness of process, procedure, and regulatory changes, and incorporate updates into daily work
- Share insights and case learnings with investigation teams, supported by root-cause and error analysis
- Identify opportunities to improve processes and controls, and support implementation of enhancements
- Provide subject matter expertise for key process and technology initiatives and support strong feedback loops with referring teams
- Build strong partnerships across stakeholders and strengthen cross-functional collaboration
Required qualifications, capabilities and skills:
- Strong verbal and written communication skills, with the ability to influence and collaborate effectively
- Strong analytical and research skills with close attention to detail
- Ability to deep-dive into issues, investigate thoroughly, and drive to resolution with relevant parties
- Strong time management skills and ability to deliver under pressure and time-sensitive conditions
- Quality-focused work ethic with a strong controls mindset
- Flexibility and ability to operate effectively in a changing environment
- Demonstrated ability to build and maintain productive working relationship
- Excellent German and English
Preferred qualifications, capabilities and skills:
- Extensive experience within AML/fraud investigation in financial sector of minimum 3-4 years
- Experience with SAR filing (goAML) and communication with governmental authorities such as FIU
- Previous retail banking experience
#ICBCareer
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Strong verbal and written communication skills, with the ability to influence and collaborate effectively
- Strong analytical and research skills with close attention to detail
- Ability to deep-dive into issues, investigate thoroughly, and drive to resolution with relevant parties
- Strong time management skills and ability to deliver under pressure and time-sensitive conditions
- Quality-focused work ethic with a strong controls mindset
- Flexibility and ability to operate effectively in a changing environment
- Demonstrated ability to build and maintain productive working relationships
- Excellent German and English
- Extensive experience within AML/fraud investigation in financial sector (minimum 3-4 years)
- Experience with SAR filing (goAML) and communication with governmental authorities such as FIU
- Previous retail banking experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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