Fraud Manager

Posted An Hour Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Develop fraud prevention strategies, analyze customer transactions and fraud patterns, apply AI and machine learning to improve detection, align policies with risk teams, monitor regulatory and technology changes, and mentor colleagues on fraud prevention procedures.
Summary Generated by Built In

Make your mark in a fast-paced, collaborative environment by protecting clients from financial crime while crafting clear narratives that strengthen relationships.

 

As a Fraud Associate within Commercial Investment Banking, you safeguard financial systems by identifying at-risk customers and transactions to help prevent money laundering and other financial crimes. You leverage data analytics, tech literacy, and emerging technologies to spot patterns and strengthen fraud detection processes through strategic and systems thinking. You collaborate across teams and provide front-line support and training to help colleagues apply fraud prevention policies and procedures consistently.

 

Job Responsibilities:

 

  • Design comprehensive fraud prevention strategies using data analytics and emerging technologies to strengthen systems and processes.
  • Scrutinize customer transactions to detect potential fraud, applying artificial intelligence and machine learning methods to improve accuracy.
  • Align fraud prevention policies and procedures with credit risk and partner teams to support a unified risk management approach.
  • Coach team members through mentoring and guidance to build a culture of continuous learning and vigilance.
  • Track emerging technologies and legislative changes that impact the business and apply insights to enhance fraud prevention capabilities.
  • Implement and maintain fraud prevention policies and procedures, reinforcing awareness and consistent execution across colleagues.

 

Required qualifications, skills, and capabilities:

 

  • Bring 8+ years of experience or equivalent expertise in fraud detection and prevention, focused on identifying at-risk customers and transactions.
  • Interpret patterns and trends in fraudulent activity using data analytics to inform detection and prevention actions.
  • Apply knowledge of emerging technologies that impact the business to improve fraud prevention methods and controls.
  • Collaborate across functions, partnering effectively with multiple departments to achieve shared risk management goals.
  • Deliver front-line customer service support by proactively seeking feedback and using it to improve fraud prevention systems and processes.

 

Preferred qualifications, skills, and capabilities:

 

  • Demonstrate “Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.”
 
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Skills Required

  • 8+ years of experience or equivalent expertise in fraud detection and prevention
  • Experience identifying at-risk customers and transactions
  • Ability to interpret fraudulent activity patterns and trends using data analytics
  • Knowledge of emerging technologies affecting fraud prevention methods and controls
  • Ability to collaborate across functions and departments on risk management goals
  • Front-line customer service support experience, including using feedback to improve systems and processes
  • Experience using AI-powered analytics, workflow automation, or intelligent process tools

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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