- Investigate and manage level 1 fraud investigation cases, such as Red Flags Referrals, check verification, endorsements and other, ensuring cases are handled timely and documented accurately with a concise case summary, following existing procedures.
- Conduct research, compile, save and retrieve data for the preparation of investigative reports for assigned cases
- Support the Fraud Investigators with case research, evidence gathering, analysis and record keeping.
- Assist the Fraud Investigations Team Lead and the FI Unit Manager with report maintenance and provide reports as needed.
- Ensure investigations and resolutions comply with applicable laws, department procedures, Bank policy, and industry leading practices to reduce the Bank's exposure to civil litigation.
- Use internal and external resources to obtain forensic evidence for investigative purposes when reviewing fraud detection reports or investigating cases.
- Remain current with arising fraud trends and activities by attending networking workshops and/or training.
- Assist with analyzing and monitoring daily reports generated by the Bank, to detect fraudulent new account fraud (Business, Personal and Online) and take the appropriate action according to applicable procedures.
- Serve as a branch support and provide guidance regarding unusual, suspected/confirmed fraud, or undesirable activity.
- Perform other fraud investigation functions assigned, such as placing/removing account restrictions and memos, maintaining the Key Risk Indicator (KRI) log current and accurate, and other functions that may be assigned, by the Fraud Investigations Team Lead and the FI Unit Manager.
- Other Job Duties * Prioritize tasks to ensure deadlines and expectations are met. * Work cases with a sense of urgency while ensuring accuracy of information. * Network and develop effective contacts to assist in case processing and decision-making.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
College Degree (Criminal Justice/Cybersecurity preferred) Or 5 years or more of work experience in financial institution, with financial fraud exposure
- 3+ years of financial fraud experience preferred
- Strong understanding of financial transactions is required
- Working knowledge of bank products, services, bank systems and transaction types.
- Knowledge of bank regulations, including but not limited to, Regulation CC, Regulation E, BSA, FCRA and the Bank Protection Act.
- Strong verbal and written communication skills.
- Detail oriented with strong research and problem solving skills.
- Candidates residing in locations within BankUnited's footprint may be given preference.
Top Skills
What We Do
BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited.
BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform.
Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.