About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Key Responsibilities
- Handle Visa and Mastercard disputes and chargebacks within acquiring operations.
- Conduct fraud case analysis.
- Manage cases throughout the dispute lifecycle.
- Collect, review, and prepare supporting documentation (evidence).
- Prepare and submit chargeback responses (representments).
- Monitor dispute deadlines and ensure compliance with card scheme requirements.
- Communicate with merchants and internal teams regarding dispute cases.
- Maintain accurate dispute records and reporting.
- 1 year of experience in disputes, chargebacks, fraud a fintech, bank, or acquiring environment. Internship experience is welcome.
- Basic understanding of the card payment ecosystem: participants (issuer, acquirer, merchant, card schemes), the transaction lifecycle, authorization, clearing, and settlement.
- Understanding of common fraud types and the difference between fraud, friendly fraud, and merchant-related disputes.
- Good organizational and time-management skills, with the ability to handle multiple cases and prioritize by deadline.
Join Unlimit Team now!
Skills Required
- At least 1 year of experience in disputes, chargebacks, or fraud within a fintech, bank, or acquiring environment
- Internship experience in disputes, chargebacks, or fraud may be considered
- Basic understanding of the card payment ecosystem, including issuers, acquirers, merchants, card schemes, authorization, clearing, and settlement
- Understanding of common fraud types and the differences between fraud, friendly fraud, and merchant-related disputes
- Strong organizational and time-management skills, including the ability to manage multiple cases and prioritize deadlines
What We Do
From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed. Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more. That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints. Unlimit - Borderless Payments
