Join a Fraud team that sets the industry standard for protecting merchants and payments at scale. In this role, you’ll drive strategies that stop fraud across credit, debit, and deposit channels—directly reducing losses for the Bank and our merchants while safeguarding the integrity of the payment network. You’ll collaborate across lines of defense to tackle complex fraud, credit, and brand risks, gaining exposure to advanced analytics, cutting-edge tools, and cross‑functional partners. With clear pathways for growth and mobility, you’ll expand your skills in risk strategy, operations, and stakeholder management while making a measurable impact from day one. Be part of a trusted team that protects JPMorganChase and its clients while elevating the security and resilience of global commerce.
As a Fraud Analyst within JPMorganChase, you will play a pivotal role in safeguarding our financial systems from fraudulent activities. You will focus on broad level tasks while providing oversight to assess and mitigate potential risk, ensuring that all items associated with risk and controls are effectively managed. You will leverage your tech literacy to stay abreast of emerging technologies and use data analytics to identify patterns and trends in fraudulent activities. Your role is to provide comprehensive oversight and proactive monitoring of merchant operations and investigations, ensuring sound control performance and the early identification of issues and gaps.
Job Responsibilities
- Leverage expertise in core fraud and credit functions to mitigate risk and reduce financial losses.
- Partnership with external clients and internal partners in various departments including, Credit, Strategy, Controls, Legal, Compliance, Sales etc.
- Collaborate with the Merchant Services executive leadership teams to advance business priorities and objectives.
- Lead and coordinate fraud risk initiatives within Merchant Services, focusing on process improvement and automation.
- Foster cross-functional collaboration to strengthen risk management practices and internal controls.
- Monitor fraud and credit processes, ensuring data integrity and effective remediation of issues.
- Act as a leader and advocate for fraud and credit risk in technology projects and working groups.
- Support change management by facilitating the adoption of new processes, technologies, and strategic initiatives
Required qualifications, capabilities and skills
- Two or more years of experience or equivalent expertise in fraud detection and prevention, with a focus on identifying at-risk customers and transactions.
- Experience in business risk and controls, with a background in Fraud Operations.
- Ability to identify control breaks, root cause identification and issue resolution.
- Proficiency in using data analytics to interpret patterns and trends in fraudulent activities.
- Ability to understand and apply emerging technologies that impact business, particularly in the context of fraud prevention.
- Experience in cross-functional collaboration, with a track record of working effectively with different departments to achieve common goals.
- Functional understanding of Structured Query Language, Statistical Analysis Software or other programming languages.
- Ability to query large amounts of data and transform raw data into actionable management information.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Two or more years of experience or equivalent expertise in fraud detection and prevention, focused on identifying at-risk customers and transactions.
- Experience in business risk and controls, with a background in Fraud Operations.
- Ability to identify control breaks, determine root causes, and resolve issues.
- Proficiency in using data analytics to interpret patterns and trends in fraudulent activities.
- Ability to understand and apply emerging technologies impacting fraud prevention.
- Experience collaborating cross-functionally with multiple departments.
- Functional understanding of SQL, SAS, or other programming languages.
- Ability to query large amounts of data and transform raw data into actionable management information.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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