Fraud Analyst I

Chesapeake Bank-

Join Our Team as a Fraud Analyst!

Salary Range: $38,700 - $56,200

This role may be based at of authorized locations within our market area, which includes Richmond, Williamsburg, & Kilmarnock, providing flexibility for qualified candidates throughout the region.

Help Us Stay One Step Ahead of Fraud

Are you naturally curious, analytical, and motivated by solving problems that make a real difference?

We are looking for a Fraud Analyst I to join our Fraud Risk Management team. In this role, you will help protect our customers and organization by reviewing suspicious activity, investigating fraud claims, analyzing transactions, and supporting the timely resolution of disputes.

This is an excellent opportunity for someone with banking experience or a strong understanding of financial transactions who wants to build a career in fraud prevention and investigations. You will gain exposure to a wide range of fraud activity, emerging threats, regulatory requirements, and investigative tools while working alongside experienced professionals who share a commitment to protecting the people and communities we serve.

Why This Role Matters

Fraud is constantly evolving, and the work of our Fraud Risk Management team helps protect customers, employees, and the organization from financial loss and emerging threats. In this position, your research, judgment, and attention to detail will contribute directly to stronger fraud prevention, informed decision-making, regulatory compliance, and the effective resolution of customer concerns.

If you enjoy investigating unusual activity, finding answers, helping others, and learning something new every day, we would love to hear from you.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A supportive and inclusive work environment.
• The chance to make a significant impact within a dynamic organization.

Ready to Make a Difference?

If you're ready to take your career to new heights and be a key player in our success, apply now and join us in making a difference.

Summary:

Supports fraud prevention and investigative efforts through detailed research, data analysis, reporting, and case administration. Helps minimize organizational losses, ensure regulatory compliance, and provide timely information, documentation, and insights related to claims and disputes, fraud investigations, and compliance matters.

Responsibilities:

• Monitor and analyze account, transaction, and identity theft activity to identify fraud risks, assess potential losses, and take appropriate action to mitigate financial and compliance exposure.
• Manage, support, and resolve Reg. E disputes in a timely fashion.
• Investigate fraud-related incidents including account takeover, identity theft, card fraud, ACH and wire fraud, P2P/Zelle fraud, returned deposits, and lower-dollar loss claims; refer complex or suspicious cases for further investigation, as appropriate.
• Conduct research and gather evidence to support fraud investigations, regulatory reviews, insurance claims, account closures, and recovery efforts.
• Utilize fraud detection systems, case management tools, reports, and databases to review alerts, manage cases, document findings, and support informed decision-making.
• Maintain compliance with applicable regulatory requirements, including Regulation E, FACTA, BSA, OFAC, and USA PATRIOT Act provisions; identify and escalate potential violations or suspicious activity.
• Support investigators and management through data analysis, reporting, case tracking, documentation preparation, and regulatory research.
• Serve as a resource for employees and members by responding to fraud-related inquiries, providing guidance, and facilitating timely resolution of fraud concerns.
• Stay current on emerging fraud trends, threats, regulations, and industry best practices to strengthen fraud prevention and investigative efforts.
• Communicate material fraud, loss, and compliance risks to management in a timely manner and collaborate effectively with internal stakeholders to protect organizational assets.
• Maintain confidentiality of sensitive information, adhere to enterprise policies and risk management standards, and complete required training.
• Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
• Other duties as assigned.

Requirements:

• One year of banking experience, or demonstrated knowledge of financial transactions and banking regulations is required
• Strong analytical skills
• Desired certifications or willing to obtain within 12-18 months: Faster Payments Certificate Modules 1 & 2, and other industry certifications
• Excellent communication, organizational and time management skills
• Proficiency with Microsoft Office applications including Outlook, Word and Excel
• Ability to self-motivate and take responsibility for personal growth and development
• Ability to multi-task and prioritize work load independently
• Aptitude to learn new software programs and job functions
• Ability to handle sensitive and /or confidential material and information in an ethical and professional manner

EOE- AA-Vets-Disabled