Fraud Analysis & Reporting Manager - Global Security

Job Description
The Global Security (GS) division is responsible for safeguarding the firm's employees and assets worldwide. This includes developing security policies, ensuring compliance, managing security operations, and conducting fraud investigations and cyber security measures.
As a Fraud Analysis and Reporting Manager within the Global Security Investigations Fraud Analytics and Investigative Technologies Team (FAIT), you will be a key team member contributor. Your role will encompass the provision of innovative solutions for fraud prevention, detection, and investigations, utilizing advanced analytics and automated solutions.
Job Responsibilities

• Manage the development and enhancement of systems supporting investigations.
• Create and manage reports to support investigations and analytics.
• Develop complex business requirements and processes with investigative groups.
• Ensure usability of investigative tools through design evaluation.
• Oversee testing requirements, including test script creation and execution.
• Act as the primary contact for User Acceptance Testing and production issues.
• Provide status reports to internal customers and management.
• Develop ad-hoc reports and data extracts.
• Analyze fraud data to identify patterns and trends, and provide actionable insights.
• Collaborate with GS investigations and business lines to mitigate fraud risks and brief senior management on analysis results and fraud trends.
• Evaluate and recommend alternative solutions for fraud prevention and ensure systems have appropriate controls in collaboration with Oversight & Control teams.

Required qualifications, capabilities and skills

• Minimum of 5 years in analytics and reporting.
• Proficiency in tools like Alteryx, Tableau, Business Objects, Snowflake, and Databricks.
• Experience in writing specifications, UAT testing, and issue resolution.
• Ability to manage multiple projects and interface between clients and development teams.
• Strong data mining and analysis skills.
• Excellent problem-solving and analytical abilities.
• Broad knowledge of fraud, risk, controls, and data privacy.
• Strong interpersonal, presentation, and communication skills

Preferred qualifications, capabilities and skills

• Bachelor's degree in Information Systems, Finance, Information Management, Statistics, or Mathematics preferred.
• Certifications in Business Analysis, Project Management, or Data Science are a plus.
• Project Management experience is a plus

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.