Franchise Operations Specialist

Posted 16 Days Ago
Be an Early Applicant
Plano, TX, USA
Hybrid
69K-72K Annually
Mid level
Food
The Role
Coordinate franchise development and remodel/new-unit registration, manage development pipelines and store-level obligations, support field teams on site registration and asset obligations, improve CRM and accounts receivable processes, and manage the end-to-end franchise agreement lifecycle.
Summary Generated by Built In

Looking for a highly motivated individual with demonstrated strength in data entry and relationship management to join as a coordinator on the Franchising and Development team. The Franchising and Development team is responsible for working with market planning, franchisees, and partners to execute KFC US’s  strategic roadmap for new restaurant growth.  

Responsibilities

The Day-to-Day:

  • Support franchisee development by owning the new unit and remodel registration process
  • Manage the remodel and new development pipelines
  • Track franchisee obligation dates at a store level and any changes to them 
  • Assist KFC US field development team to smooth/reset franchisee asset obligations 
  • Partner with KFC US field development team to register new restaurant sites
  • Drive process improvement in KFC CRM and Accounts Receivable tools
  • Manage the end to end franchise agreement process – from generation to termination
Qualifications

EXPERIENCE:

  • BA required; 2-4 years relevant work experience 
  • Solid verbal & written communication skills as well as interpersonal and organizational skills
  • Strong organizational skills, with ability to work independently and multi-task in a complex, fast-paced, and deadline-driven environment
  • High attention to detail
  • Resourceful nature, with strong customer-service orientation
  • Experience with CRM tools and financial management systems
  • Effective communicator who can present complex findings in a clear and complete manner
  • Advanced Excel skills needed and familiarity with AIS & Domo or Power BI 

Salary Range: $68,670 to $72,485 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Skills Required

  • BA degree
  • 2-4 years relevant work experience
  • Advanced Excel skills
  • Experience with CRM tools
  • Experience with financial management systems
  • Solid verbal and written communication skills
  • Interpersonal and organizational skills; ability to multi-task independently in fast-paced environment
  • High attention to detail
  • Resourceful with strong customer-service orientation
  • Ability to present complex findings clearly
  • Familiarity with AIS and Domo or Power BI

Yum! Brands Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Yum! Brands and has not been reviewed or approved by Yum! Brands.

  • Leave & Time Off Breadth Corporate roles include four weeks of vacation, year‑round half‑day Fridays, company holidays, dedicated “Live Well” days, and paid volunteer days. These policies contribute meaningfully to overall compensation value for corporate employees.
  • Wellbeing & Lifestyle Benefits Offerings include free access to mental‑health counselors, onsite/virtual wellness tools, onsite gyms in select offices, and wellbeing discounts. Smoking‑cessation and weight‑management programs further bolster lifestyle support.
  • Parental & Family Support Benefits span family‑planning coverage such as adoption, fertility, and baby‑bonding leave. Corporate materials also note enhanced parental leave for U.S. corporate employees.

Yum! Brands Insights

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The Company
HQ: Louisville, KY
6,056 Employees
Year Founded: 1997

What We Do

Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the Company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. What makes Yum! a great place to work? It's our people. As the world's largest restaurant company, we invest in people capability so that our global workforce can make the most of their careers. With ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the flexibility that is so important to all of us.

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