Franchise Onboarding Coordinator

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
50K-65K Annually
1-3 Years Experience
Marketing Tech
The Role
The Franchise Onboarding Coordinator oversees the onboarding process for new franchises, providing support and coordination of training sessions and legal paperwork. This role involves managing schedules, tracking progress, and collaborating with team members to ensure a successful ramp-up experience for new franchises.
Summary Generated by Built In

The N2 Company is looking for a Franchise Onboarding Coordinator to join our Franchise Development team. 

N2 is America’s leading publisher of community magazines. We’re proud of our award-winning media brands – they reach millions of readers in 47 states and help great businesses connect with ideal clients – but we’re even more proud to provide supportive and fulfilling remote work opportunities for our people. 

The Franchise Onboarding Coordinator serves as the “face” of N2 throughout the new franchise ramp-up process, providing support, encouragement, and a solutions-based approach to the onboarding experience. 

Interviews for this opening will be conducted over the phone and via video calls. This role will be fully remote. The salary range for this position is $45,000-$60,000, with bonus potential.

Think you’ve got the attitude AND the aptitude to join our team for this exciting full-time role? Keep reading and apply today via the link below!

In a Typical Day, You’ll:

  • Conduct onboarding calls and create offers in Greenhouse, our ATS.
  • Coordinate pre-training and Franchise Trainings, including scheduling, Zoom management, and attendance tracking.
  • Track and ensure timely completion of franchise legal paperwork.
  • Support the Growth Coach and Launch Success teams through the new franchise ramp-up process by following sales operations best practices.
  • Track completion of ramp-up tasks from acceptance to launch and provide reporting to the Growth Coach and Director of Product Growth. 

To Land This Gig, You Need To:

  • Be organized with strong attention to detail.
  • Have the ability to effectively manage small, moving parts.
  • Have good communication and collaboration skills.
  • Be energetic and personable.
  • Possess strong knowledge and understanding of the Area Director role and all N2 Company brands.
  • Have skill competencies with the following softwares: Greenhouse, Excel, email, Calendly, Zoom Video and Zoom Phone, Compass, Google Workspace, and N2 technologies.

Some Things We Bring to the Table Are:

  • Full health care package. 
  • Free basic dental.
  • 401(k) with company match. 
  • Generous paid time off, including a one week paid Holiday Break. 
  • Twelve weeks paid maternity leave.
  • Three-week paid sabbatical after fourth year of service.
  • Access to a licensed nutritionist. 
  • $7K toward purchase of first home.  
  • Financial planning services.
  • Employee Assistance Program, with mental health services and more. 
  • Annual $400 wellness stipend.
  • Monthly remote-work reimbursement.
  • Access to LinkedIn Learning
  • Pet care discounts and insurance.
  • The ability to help fight human trafficking through N2GIVES, our giving program. 

While your skill set is important to us, your attitude is just as significant. Our team is made up of emotionally healthy people who genuinely enjoy working together in positions they’re passionate about. We do this in a drama-free work culture based on trust, respect, and humility. We promote based on consistent, quality performance, and we intentionally nurture our team members’ professional development because we promote from within every chance we get. Our culture is more essential to us than our product, though we take a tremendous amount of pride in both. As we like to say, brilliant jerks need not apply!

Think you’d like to join the N2 team? Apply now at https://n2co.com/work-with-us/!


N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, natural hairstyles, religion, gender, sexual orientation, gender identity or expression, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), marital status, political affiliation, military service, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. N2 conforms to the spirit, as well as complies with, applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

#LI-Remote

The Company
HQ: Wilmington, NC
1,189 Employees
On-site Workplace
Year Founded: 2004

What We Do

Through our hyper-targeted products and services, The N2 Company provides local marketing opportunities to businesses throughout the United States, all while building a strong sense of community. But truth be told, our products are simply a vessel to live out our true passion: building a nationwide company that actually cares about its people.

With the N2 franchising model, team members enjoy a fulfilling, lucrative opportunity that, in turn, provides more than 30,000 businesses an avenue to reach their ideal clients.

The N2 Company proves that, given the right niche, print media can defy odds in an era dominated by digital. We’ve been named an Inc. 5000 winner eight years in a row, made it on Entrepreneur's Franchise 500 list for our culture, growth, investment, and opportunity, and have been recognized as a great place to work by Glassdoor, Fortune, and many others. Looking for more flexibility or an opportunity with no earnings cap? Consider a future with N2.

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