Franchise Consultant
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- Ensure the sustainability of assigned franchisees, by creating, tracking and contributing to their Business Plan whilst ensuring their satisfaction with the franchise offer
- Create and follow with the franchisee various action plans (service range offer, communication, training, online approach, etc.) and manage the business development fund of assigned franchisees.
- Ensure that the stores comply with the Minimum Performance Standards defined (range of services and capabilities, customer service and facilities, NPS, Online, brand policy, standards of service).
- Plan, contribute and follow the traffic generation actions (online, fleets, marketing, CRM…), as well the conversion performance at the stores.
- Ensure that the franchise royalty fees are collected on time and prepare Benefit Card (fees being paid by the franchisee vs value delivered by franchise)
- Ensure that the information from Franchisee business performance is being collected on good timing.
- Support the correct implementation and appropriation of the IS/IT tools defined for the network
KEY EXPERIENCES IN:
- Sales and/or Distribution
- Doing market analysis
- Building partnership
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What We Do
Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks.
It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases.
Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries.
Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia.
In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward....
