Who We Are
Zoopla is one of the UK’s most instantly recognisable property brands. In fact, we’re known and loved by over 91% of the nation (and we’re working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals.
We’re a growing, dynamic team that embraces innovation and isn’t afraid to push the boundaries. We’re only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions.
About the Role
We are looking for a Franchise Business Development Manager to win new franchise branches through proactive face-to-face interactions, relationship building, and needs-based selling.
You will strive to maximise the value of the Zoopla portal to every prospect in order to win their business. You will take ownership of the associated sales targets and achieve this through proactive activity across the identified franchise groups.
Other responsibilities include building relationships with the franchise head offices alongside the Franchise sales manager and attending franchise conferences and events in person.
Key Responsibilities
- New Business Acquisition: Identify, target, and sign new clients through proactive outreach, relationship building, and needs-based selling.
- Proactive face-to-face outbound meetings and drop-ins, and ensuring the highest conversion of inbound leads where applicable.
- Drive Revenue Growth: Meet or exceed activity KPIs and sales targets, focusing on securing and growing revenue through new client acquisition.
- Needs-Based Selling: Understand client challenges and business goals to present tailored solutions that address their specific needs and demonstrate the value of Zoopla’s products.
- Sales Cycle Management: Own the full sales cycle, from initial contact and discovery to closing the deal and transitioning clients to account management.
- Client Engagement: Develop an understanding of organisational and internal influence structures within all allocated accounts and develop relationships from office manager level to director/owner level as appropriate.
- Collaboration with Internal Teams: Work closely with relevant internal teams to ensure new customers receive the best solutions and a seamless onboarding experience.
- Market Insight: Stay up to date on industry trends, competitor offerings, and market conditions to position Zoopla as the leading choice for digital solutions in real estate.
- Demonstrate quality customer engagement as well as maintain a high degree of business acumen.
- Ensure that you maintain client records in Salesforce and other relevant reporting with accurate, high quality information.
- Continually develop your product knowledge to ensure you are comfortable discussing Zoopla’s entire product suite.
- Attend internal/external training sessions as and when appropriate to increase your skill set.
- To act as an effective, professional ambassador for the company at all external events, conferences and presentations when required.
- Maintain effective communication links with all other teams & departments across the business.
- Participate in special projects as and when required.
Essential skills
- Sales Expertise: Proven experience in B2B sales.
- Driven & Results-Oriented: A passion for driving sales, hitting targets, and securing new business. Demonstrated success in a high-performance sales environment.
- Relationship Builder: Strong ability to build rapport with new clients and navigate the sales process with ease.
- Self-Motivated & Independent: Ability to work autonomously, manage your time effectively, and stay focused on achieving sales goals.
- Excellent Communication: Strong verbal and written communication skills, with the ability to engage clients and prospects at all levels and convey value propositions clearly.
- Team-Oriented: Collaborative mindset, willing to share insights, knowledge, and best practices with colleagues to drive overall team success.
- Ability to thrive in a fast-paced, target-driven environment, adapting quickly to change.
- Exposure working in digital transformation environments helping customers to understand the value of and how to unlock their digital potential.
- Desire to be part of and contribute to the success of a fast-growing organisation
- Minimum intermediate IT skills in Google Slides/Sheets or Powerpoint/Excel.
Desired skills
- Sales Success: Proven track record in new business development, consistently hitting KPIs, and achieving sales targets.
- CRM Proficiency: Experience using CRM systems (Salesforce preferred) to manage leads, track sales activity, and maintain client records.
- Multi-Product Sales: Experience selling a diverse range of products and services, with the ability to adapt your approach to meet varied client needs.
- Knowledge of property, software or digital media background.
Benefits
- 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
- Cycle to work and electric car schemes
- Free Calm App membership
- Enhanced Parental leave
- Fertility Treatment Financial Support
- Group Income Protection and private medical insurance
- Gym on-site in London
- 7.5% pension contribution by the company
- Discretionary annual bonus up to 10% of base salary
Skills Required
- Proven experience in B2B sales
- Demonstrated success in a high-performance, target-driven sales environment
- Ability to build rapport with new clients and navigate the sales process
- Ability to work autonomously and manage time effectively
- Strong verbal and written communication skills
- Collaborative, team-oriented mindset
- Ability to adapt quickly in a fast-paced environment
- Experience helping customers understand and unlock digital potential in digital transformation environments
- Intermediate IT skills in Google Slides, Google Sheets, PowerPoint, or Excel
- Proven track record in new business development and achieving sales targets
- Experience using CRM systems, preferably Salesforce
- Experience selling multiple products and services
- Knowledge of property, software, or digital media
What We Do
Hello, we’re Zoopla. We’re here to help people make intelligent decisions about their homes by digitising the home lifecycle. Whether renting, letting, buying or selling, changing homes is one of life’s biggest decisions. It's personal, emotional and incredibly exciting, but it can also be confusing and downright stressful. A fine balance between listening to your heart and head. At Zoopla we know what a home is really worth. Our industry-leading data and powerful software make that clear. But more than that, we know how it can make you feel, we know there’s no place like home! As a trusted partner on the journey, we strive to make the process of moving to a perfect home smoother. We think it’s just as important to feel at home, at work. Wherever our people are working from, we want them to feel supported, motivated and inspired so we are working hard to make Zoopla more welcoming, fair and representative every day. We are building an inclusive, flexible, and results-led culture which supports challenging and rewarding careers. And we’re looking for ambitious people to join us.
