Frame Category Manager - Optical

Posted Yesterday
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Darwen, Lancashire, England, GBR
In-Office
Entry level
Healthtech • Professional Services • Retail
The Role
Lead planning and execution for optical frames and accessories categories. Manage approved suppliers, build category plans, identify market and consumer insights, improve margins, develop supplier partnerships, and create tools supporting independent optical practices. The role also involves leading performance-enhancement projects, collaborating with internal and external stakeholders, and improving patient and customer experiences. Hybrid role requiring two days per week at the Darwen headquarters.
Summary Generated by Built In
What’s in it for you?

Joining Hakim Group means becoming part of a close-knit family of independent Optical practices across the UK and Ireland.  

A career where empowerment, innovation, and unwavering support create a truly fulfilling experience.  A career that’s not just fulfilling but a bit like joining a secret club of the happiest eye-care professionals. We are seeking a Frame Category Manager to lead continuous improvement.

You will also receive:
  • Exciting calendar of events, fostering a vibrant work culture.
  • Employee health plan to prioritise your well-being.
  • Access to our financial flexibility fund, providing additional support when needed.
  • Rewards portal with exclusive benefits and offers.
  • Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.

About the Role

As our Frame Category Manager at Hakim Group. You’ll lead category planning and execution for all things Frames and Accessories. Supporting our practice teams to grow Spectacles sales and margins via approved brands and build meaningful relationships with 3rd parties to optimise a multi-year category plan.


You’ll have the opportunity to innovate the ways we work and contribute to our continued growth.


 This role is Hybrid with 2 days per week at our HQ in Darwen. BB3 1AE


Key Roles & Responsibilities

You will be working closely with our practice partners and suppliers, supporting them as Frame Category Manager


  • Take ownership of your categories by managing the approved and recommended supplier list while driving improvements.
  • Work with a diverse group of internal and external stakeholders to identify efficiencies, opportunities, and improvements for both practices and patients
  • Identify and implement projects aimed at enhancing category performance.
  • Build meaningful relationships with 3rd parties to develop partnership relations that hold Hakim Group customers at the forefront.
  • Lead the development of tools and resources to enable our independent practices to optimise their patient experience.
  • Identify insights and trends related to the market, consumers and competitors, in order to maximise margins and discover new opportunities.

The Ideal Candidate

You’ll be customer-focused with great communication skills. You’ll understand the optical industry and Frames as a category. Having previous experience in a similar role. Comfortable with building category plans and working in a fast-paced, dynamic environment. Using your analytical skills to inform and support strategic recommendations

What's Next?

Click apply now and a member of our recruitment team will be in touch 

Salary - MaxGBP £0.00 Salary - MinGBP £0.00

Skills Required

  • Customer-focused approach
  • Strong communication skills
  • Understanding of the optical industry and frames category
  • Previous experience in a similar category management role
  • Experience building category plans
  • Analytical skills for strategic recommendations
  • Ability to work in a fast-paced, dynamic environment
Am I A Good Fit?
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The Company
3,000 Employees
Year Founded: 2001

What We Do

Hakim Group is a UK- and Ireland-focused group supporting independent opticians. It partners with more than 400 joint-venture operators and supports over 500 optical locations through back-office expertise in finance, marketing, HR and recruitment, while allowing practices to retain their individuality. Its mission is to help independent optical businesses grow successfully by providing resources, expertise, peace of mind and cost-effective support.

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