Key Responsibilities
- Segment Positioning: Develop differentiated messaging and collateral for each key segment (large and mid-size FQHCs, free and charitable clinics, and tribal health organizations), with nuance around EHR and integration differences.
- Product Launch Packets: Create standardized internal and external launch materials, including one-pagers, release briefs, FAQs, email copy, and launch narratives.
- Product Narrative Collateral: Translate product roadmaps and problem statements into market-ready materials that connect the problem, solution, and impact for each audience.
- Cross-Team Coordination: Partner with Product, Brand, and Growth to align messaging, visuals, and timing for each release.
- Customer Insights for Messaging: Conduct or review select customer interviews to refine tone, relevance, and positioning.
Requirements
- 6–10+ years of product marketing or go-to-market experience in SaaS, healthtech, or related fields.
- Proven ability to create positioning, messaging, and collateral that translate technical features into customer impact.
- Experience managing launches or release campaigns in close coordination with product and marketing teams.
- Strong written, visual, and verbal storytelling skills, with ability to adapt messaging across audiences.
- Exceptional organizational and communication skills to manage multiple projects and stakeholders.
- Comfortable working independently in a fast-paced, cross-functional environment.
- Mission alignment with improving healthcare access and outcomes for underserved populations.
Recommended Experience
- Experience marketing to healthcare providers or systems (FQHCs, clinics, health plans, or EHR ecosystems).
- Familiarity with health data, interoperability, or care coordination technologies.
- Background in nonprofit or social-impact tech organizations is a plus.
- Prior success in fractional, consulting, or startup roles where autonomy and structured delivery were key.
What's Not Expected of this Fractional/Part Time Role
- Influence over product roadmap or prioritization.
- Ownership of pricing, packaging, or growth channel optimization.
- Significant visual brand design, paid campaign management, or PR.
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What We Do
CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health. With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity.


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