FPS Caseworker

Reposted 19 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
Junior
Healthtech • Kids + Family • Social Impact
The Role
Serve as primary family contact to coordinate autism treatment services, provide case management, advocacy, parent education, resource linkage, documentation, crisis support, and collaboration with multidisciplinary teams to promote engagement and treatment continuity.
Summary Generated by Built In

Description


The Autism Treatment Center is actively recruiting a FPS Caseworker. The Family Partner Specialist (FPS) serves as a liaison between families, clinical staff, and community resources to ensure children with Autism Spectrum Disorder (ASD) receive comprehensive, coordinated care. The FPS provides family support, case management, advocacy, education, and resource coordination to help families navigate treatment services and achieve positive outcomes for their children. The role emphasizes family-centered care, collaboration, and empowerment throughout the treatment process. 

Essential Duties and Responsibilities
  • Serve as the primary point of contact for assigned families receiving autism treatment services. 
  • Conduct intake interviews and gather information regarding family needs, strengths, and concerns. 
  • Assist families in understanding treatment recommendations, goals, and available services. 
  • Coordinate care among behavior analysts, therapists, physicians, schools, and community agencies. 
  • Connect families with community resources, support groups, financial assistance programs, and educational services. 
  • Advocate for family and client needs during treatment planning and interdisciplinary team meetings. 
  • Monitor client progress and maintain regular communication with caregivers regarding treatment participation and outcomes. 
  • Provide parent education, coaching, and support related to autism, behavior management, and service navigation. 
  • Assist families with scheduling appointments, referrals, authorizations, and service coordination. 
  • Maintain accurate documentation, case notes, and records in compliance with HIPAA and organizational policies. 
  • Participate in case reviews, treatment team meetings, and quality improvement initiatives. 
  • Support crisis intervention efforts and facilitate referrals when additional services are needed. 
  • Promote family engagement and participation in treatment programs. 

Requirements


Qualifications

Education

  • Bachelor's degree in Social Work, Psychology, Human Services, Counseling, Special Education, or a related field preferred. 
  • Relevant experience may be considered in lieu of education. 

Experience

  • Minimum 1–2 years of experience working with children with autism, developmental disabilities, behavioral health services, or family support programs. 
  • Experience in case management, family advocacy, or community resource coordination preferred. 

Knowledge, Skills, and Abilities

  • Knowledge of Autism Spectrum Disorder (ASD) and evidence-based treatment approaches. 
  • Strong interpersonal, communication, and relationship-building skills. 
  • Ability to work collaboratively with multidisciplinary teams. 
  • Knowledge of community resources and support systems. 
  • Excellent organizational and time-management skills. 
  • Ability to maintain confidentiality and professional boundaries. 
  • Proficiency in electronic health records and Microsoft Office applications.  
Physical Requirements
  • Ability to travel locally for home visits, school meetings, and community appointments as needed. 
  • Ability to sit, stand, and use office equipment for extended periods. 
Working Conditions
  • Clinic, home, school, and community-based environments. 
  • May require occasional evening or weekend availability to meet family needs. 
Key Performance Indicators (KPIs)
  • Family satisfaction and engagement rates. 
  • Timely completion of case documentation. 
  • Successful referral and resource coordination outcomes. 
  • Treatment attendance and continuity of care. 
  • Achievement of individualized family support goals. 

Skills Required

  • Minimum 1-2 years experience working with children with autism, developmental disabilities, behavioral health services, or family support programs.
  • Experience in case management, family advocacy, or community resource coordination.
  • Knowledge of Autism Spectrum Disorder (ASD) and evidence-based treatment approaches.
  • Proficiency in electronic health records and Microsoft Office applications.
  • Bachelor's degree in Social Work, Psychology, Human Services, Counseling, Special Education, or a related field (relevant experience may be considered in lieu of education).
  • Strong interpersonal, communication, and relationship-building skills.
  • Ability to work collaboratively with multidisciplinary teams.
  • Knowledge of community resources and support systems and ability to connect families to resources.
  • Excellent organizational and time-management skills; timely completion of case documentation.
  • Ability to maintain confidentiality, professional boundaries, and comply with HIPAA.
  • Ability to travel locally for home visits, school meetings, and community appointments; occasional evening or weekend availability.
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The Company
HQ: Dallas, TX

What We Do

The mission of the Autism Treatment Center is to assist people with autism and related disorders throughout their lives as they learn, play, work and live in the community.

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