Founding Product Manager

Reposted 2 Days Ago
New York City, NY
In-Office
Mid level
Artificial Intelligence • Productivity • Business Intelligence
Turning voices into smarter business decisions
The Role
As Founding Product Manager, you'll define product strategy, interface with Fortune 500 customers, and manage the product lifecycle in a B2B SaaS and AI environment.
Summary Generated by Built In
We unlock ground truth for the enterprises that power the global economy.

Billions of critical conversations happen every day in manufacturing, retail, logistics, healthcare, and beyond — with customers and employees. Historically, these insights disappear the moment they're spoken.

Arbor turns in-person conversations into executive-grade strategic intelligence. We're signing real enterprise contracts in industries that power the global economy. The opportunity is massive, the problems are unsolved, and we need product-obsessed builders to join on our journey.

More about the role:

You'll shape what we build. Work directly with our co-founder/CEO to define product strategy for the AI researcher that unlocks ground truth. Own the entire lifecycle from customer discovery to shipped features that drive real business impact.

We need someone who can: Interface directly with Fortune 500 customers, translate their feedback into product requirements and roadmaps, collaborate with engineering/design/sales teams, and prioritize features based on business impact and technical feasibility. 2-5 years PM experience (B2B SaaS/AI preferred), track record shipping successful products in fast-paced environments, strong analytical and communication skills, self-starter who drives results with minimal supervision.

Why Join Arbor:
  1. Huge market, weak competition: Billions of offline conversations happen daily. No one else is solving this for real enterprise.

  2. Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.

  3. Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM. We know how to listen, build, sell, ship, scale— then iterate and accelerate.

  4. Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity.

  5. Product that works: Customers see immediate ROI. Enterprise deals close fast.

Mostly importantly, join for the team. We're A+ players who live our values:

  • Own the outcome: From first idea to customer impact, see it through. No hand-offs, no excuses.

  • Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing.

  • Intellectual honesty: Admit what isn't known, ask uncomfortable questions, and challenge assumptions without fear.

  • Clarity through chaos: Thrive in 0-to-1, high-intensity environments. Move fast but think clearly, turn confusion into direction, ship quality under pressure.

  • Empathy above all: Obsess over customer problems and think deeply about user needs before making any decision.

Top Skills

AI
B2B Saas
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The Company
HQ: New York, NY
16 Employees
Year Founded: 2025

What We Do

Arbor transforms frontline and customer conversations into actionable insights.

Arbor conducts AI-powered voice interviews with your frontline workers & customers, analyzes these insights, and delivers actionable recommendations to leadership. We help leaders understand what's really happening on the ground so they can drive growth, optimize operations, and enhance experiences.

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