Founding Account Executive

Posted Yesterday
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San Francisco, CA, USA
Hybrid
Mid level
Cloud • Information Technology • Professional Services
The Role
The Founding Account Executive at TierZero will own the full sales cycle for mid-market and enterprise deals, develop sales strategies, and provide product feedback while becoming a domain expert in observability and incident management.
Summary Generated by Built In
About TierZero

AI has changed how (and how fast) engineering teams build and ship code. But productionizing code still runs at human speed, and that gap is becoming every engineering team's biggest bottleneck. TierZero is how fast-moving engineering teams manage code in production: faster incident response, full operational visibility, and distributed knowledge across every engineer on the team.

We've raised $7M from top investors like Accel and SV Angel, and are trusted by companies like Discord, Drata, and Framer to run their high-scale systems and build the infrastructure layer for their AI-era engineering teams.

The Role

You won’t inherit a playbook here. You’ll help build it. You’ll work alongside the founding team to refine our sales motion, sharpen discovery, and own the entire sales cycle. Every deal you close will shape how TierZero sells for years to come.

What You’ll Do

Own the full sales cycle for mid-market and enterprise deals

  • Identify new customers and own the full sales cycle from prospecting, negotiating, and into closing. Prospect and Strategize and accelerate sales motion for TierZero.

  • Navigate multi-stakeholder deals and translate TierZero’s technical capabilities into business outcomes for engineering stakeholders (ie. managers, directors, and VPs)

Build the sales motion alongside the founding team

  • Develop and document repeatable qualification frameworks, objection-handling approaches, and deal progression criteria

  • Partner with the CEO to refine and build ICP targeting, pricing conversations, and competitive positioning

  • Provide structured product feedback from the field: what’s winning deals, what’s losing them, and what prospects wish we built

Become a domain expert

  • Learn enough about observability, incident management, Kubernetes, and CI/CD to hold your own with technical buyers

  • Understand deeply how we differ from competition and the “we’ll build it ourselves” objection

What we are looking for
  • 3+ years of AE experience carrying quota with strong track record

  • Proven success in meeting or exceeding revenue goals consistently

  • Experience selling to and closing technical buyers: engineering leaders, SREs, DevOps, platform teams, or similar

  • Demonstrated ability with value-based and consultative selling. You diagnose before you prescribe.

  • Startup or early-stage experience strongly preferred; you’ve sold without a full marketing team, polished collateral, or inbound pipeline behind you

Nice to Have
  • Closing 7 figure deals

  • Familiarity with observability, incident management, or developer tools space

Benefits
  • Medical, Dental, Vision insurance

  • 401(k)

  • Lunch & Dinner in the office

  • Snacks and drinks

  • M5 macbook + iPad Air

  • Cursor, Claude Code, Windsurf, and unlimited budget to test out new software and models

Culture
  • Give Trust and Opinions: We trust people to execute independently and speak candidly. No micromanagement, no politics. Challenge ideas directly and assume positive intent.

  • Be the Customer: We are our own customers. We build customer empathy by deeply understanding real problems and delivering more value than we charge for.

  • Love the Journey: Startups are hard. We care about the craft, enjoy building together, and operate at a sustainable pace.

  • Build Intentionally: Move fast, but with purpose. Anti-996. Debate decisions, avoid thrash, and focus on what truly matters. Depth over breadth.

  • Everything Is Figureoutable: Hard problems are expected. With creativity and persistence, we will find a way forward.

Am I A Good Fit?
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The Company
18 Employees
Year Founded: 1997

What We Do

Tierzero provides reliable business internet, VoIP, and IT solutions, offering cloud communications services and managed network solutions with 24/7 U.S.-based support since 1997.

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