Founding Account Executive & Customer Success - Irvine

Posted 2 Days Ago
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Irvine, CA, USA
In-Office
67K-75K Annually
Entry level
Edtech • Kids + Family • Software
The Role
Founding Account Executive responsible for generating pipeline, running product demos, closing software sales, onboarding new customers, providing basic support, and improving sales and customer success processes. The role owns customer relationships from initial outreach through adoption, works directly with the founder, and operates independently in an early-stage, in-office environment.
Summary Generated by Built In
Irvine, California | Full-time | In office, Monday to Friday

Base pay: $66,560–$74,880 a year. On-target earnings: $86,560–$94,880 a year.

Help win Bloomily's next customers and make sure they get off to a good start.

Bloomily builds software for preschools, childcare centers, camps and afterschool programs. Our tools help teams manage enrollment, attendance, billing and communication.

Join Bloomily's founding team as one of our earliest hires. You'll work directly with the founder, take ownership of sales and customer relationships, and help build our sales, onboarding and support processes as the business grows. We're a small, early-stage team, so you'll need to take initiative, work through uncertainty and turn ideas into action. This is a hands-on role: you'll find prospects, run demos, close sales, help customers get started and answer everyday questions.

What you'll do

- Build your pipeline through calls, email, referrals and outreach, alongside following up with incoming leads.
- Understand each customer's needs, show the relevant parts of Bloomily, handle questions and follow through to a decision.
- Help new customers with onboarding and training, then check that they are getting value from the product.
- Handle everyday support questions and coordinate technical help. The engineer handles technical imports, integrations and product fixes.
- Keep the CRM up to date and improve the way we sell, onboard and support customers.

What working here is like

You'll have direct access to the founder and a real say in your work. Some processes are in place; others will be yours to help build. We agree on priorities, share feedback and work through obstacles together. You'll need to spot what needs attention, take a useful next step and ask for help when it matters. We value people who work hard, move quickly, take feedback, own mistakes and keep improving as the business grows.

This role suits someone who wants to own the customer relationship from first contact onward. You should enjoy selling and helping customers, even when priorities change or there isn't a detailed playbook. Expect to create opportunities yourself, not rely on a full calendar of incoming demos.

What you bring

- Evidence that you've personally won customers, partnerships or similar commercial results.
- Confidence starting conversations, asking questions, running demos and asking for a decision.
- Clear communication, good listening and patient follow-through with customers.
- The ability to organize your work and solve problems without waiting for detailed instructions.

Experience selling software to small businesses is useful. Relevant experience in customer success, education services, enrollment or program operations also counts if you can show commercial results. A particular degree or an existing customer list is not required.

Pay and benefits

Base pay is $66,560–$74,880 a year for a normal 40-hour workweek. This is a nonexempt position; applicable overtime is paid separately.

On-target earnings are $86,560–$94,880 a year, including base pay and commission at target. OTE is not guaranteed. First-year earnings depend on ramp-up and results. We'll share the targets and written commission plan before you accept an offer.

The package includes a monthly health stipend, paid sick leave, a retirement savings plan and company equipment.

Location and applying

We are focusing on candidates currently based in Los Angeles or Orange County who can work at our Irvine office Monday to Friday. This is a full-time office role.

You must be legally authorized to work in the United States. This role does not offer employment visa sponsorship, and we cannot commit to future sponsorship. Any other required employer participation in a work-authorization program must be clarified before we book a phone screen.

Apply with your resume and the short questions below. A few sentences for each written answer are enough. No cover letter is needed.

We review your application and may email a few practical follow-up questions before booking. The interviews are a short screening call by phone, an in-person team interview in Irvine, and a sales case study and another in-person interview in Irvine. An additional team member may join the sales exercise remotely. The two office interviews may be on different days. We'll share the case study and preparation in advance. An extra conversation is only for a specific unanswered question.

Bloomily is an equal opportunity employer. If you need an accommodation during the hiring process, contact [email protected].
Compensation
The base pay range for this role is $66,560 – $74,880 per year.

Skills Required

  • Evidence of personally winning customers, partnerships, or comparable commercial results
  • Confidence initiating conversations, asking discovery questions, running demos, and requesting decisions
  • Clear communication, active listening, and patient customer follow-through
  • Ability to organize work and solve problems independently without detailed instructions
  • Legally authorized to work in the United States without employment visa sponsorship
  • Ability to work full-time in the Irvine office Monday through Friday
  • Currently based in Los Angeles or Orange County
  • Experience selling software to small businesses
  • Experience in customer success, education services, enrollment, or program operations with demonstrable commercial results
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The Company
6 Employees
Year Founded: 2025

What We Do

Bloomily provides an all-in-one management platform for preschools, daycares, camps, and after-school programs. Its web and mobile apps help providers manage enrollment, attendance, billing, parent communication, daily reports, and staff workflows. By bringing these tasks together and giving families real-time visibility into their child’s program, Bloomily aims to reduce administrative work, save centers time, and let staff focus on childcare.

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