Founder’s Office - Growth [GTM & Marketing]

Posted 5 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
In-Office
Senior level
Artificial Intelligence • Fitness
Lifecycle Marketing for Fitness Studios | Acquire & retain more members, without doing more work
The Role
Lead marketing, RevOps, and sales enablement for Kenko's AI-powered CRM. Drive GTM strategies, manage demand generation, and oversee revenue operations to enhance US-based sales performance.
Summary Generated by Built In
Kenko is an AI-powered CRM for fitness businesses. We serve fitness businesses including yoga studios, pilates centers, gyms, crossfit, and more.

Our mission is to power 10K fitness businesses in the US, helping them thrive in their local markets.
We deliver an integrated solution that brings together four core product categories:

AI Marketing Manager: Automates lead capture, omnichannel campaigns, and lifecycle messaging for member growth and retention.

Operations Management: Centralizes scheduling, memberships, billing, payroll, and reporting in a modular workflow.

Member Experience: Powers branded websites, apps, and self check-in for seamless digital journeys.

The Mandate

  • Be the Founder’s execution arm from India. You will run Marketing (incl. Paid), RevOps, and Sales Enablement out of India to fuel a US-based SDR/AE sales org—building one predictable engine from pipeline → ARR → NRR across time zones. This mirrors how top Founder’s Office–Growth roles operate: shaping GTM, leading high-impact cross-functional projects, and producing crisp analysis and executive reporting.
  • You orchestrate: GTM strategy, RevOps, demand gen & lifecycle, paid acquisition, enablement, CS alignment.
  • You partner with: Founder/CEO (US), Product/Design/Eng, CS, Finance, SVP of Sale (US)—owning weekly forecast and growth reviews. 

Responsibilities

  • GTM Strategy & Architecture
  • Define ICPs/segments, value props, pricing/packaging; publish the quarterly distributed GTM plan & OKRs per segment/channel.
  • Build the partner/affiliate layer relevant to the vertical (equipment, payments, local tech, vendors) for net-new pipeline.

Revenue Operations

  • Own the RevOps operating model: TAM, enrichment of TAM, forecasting, territories/quotas, routing/SLAs, attribution, comp hygiene, stage definitions, and metric guardrails.
  • Integrate CRM + MAP + product analytics + billing ; enforce data quality and pipeline hygiene.
  • Publish executive dashboards tying pipeline→revenue→NRR; run the weekly forecast and pacing vs plan. (RevOps consolidates marketing, sales, and CS ops to streamline the end-to-end journey.)

Marketing & Paid

  • Own full-funnel demand for the US market: performance (search/social/display/video), content & SEO, field/events, community, and lifecycle/CRM automation.
  • Lead paid acquisition: channel strategy, creative/LP testing, CRO, budget allocation, and ROAS/MER reporting.
  • Manage agencies & consultants with scorecards and strict commercial accountability; consolidate vendor bench to scale efficiently.

Sales Enablement

  • Fuel US SDR/AE
  • Build an enablement system: ICP cheat sheets, discovery & objection guides, ROI/TCO models, competitive talk-tracks, demo storyboards, reference program.
  • Help AEs 

Operating Rhythm & Cross-Time-Zone Execution

  • Run the weekly pipeline council, forecast call, marketing performance review, enablement hour, and NRR forum.
  • Maintain US overlap windows for founder check-ins, key customer meetings, and deal strategy; publish clear SLAs for India↔US handoffs.

What You’ll Work On

  • High-impact growth projects across Sales & Marketing; collaborate with teams like marketing, sales, data analytics, and product ops.
  • Analysis & executive reporting: memos, leadership/board prep; cross-functional programs to lift retention, and expansion.

Experience We’re Seeking

  • 8–12+ years in B2B SaaS across Growth/Marketing/RevOps; Vertical SaaS exposure is a plus.
  • Proven scale in the last 3–4 years (e.g., 0→$5–10M+ ARR or multi-segment expansion with NRR >110%).
  • Built RevOps and Sales Enablement from scratch; shipped PLG + SLG motions and lifecycle automation. 
  • Managed significant paid budgets for US demand; fluent in CRM/MAP, attribution, experimentation; strong analytical + executive communication skills 

Traits That Win Here

  • Owner’s mindset • Systems thinker • Experiment-led and data-driven • High-agency executor • Concise communicator across India↔US • Comfortable with ambiguity and rapid context switching.

Top Skills

Ai-Powered Crm
CRM
Map
Paid Acquisition
Product Analytics
Seo
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The Company
HQ: San Francisco, CA
48 Employees
Year Founded: 2020

What We Do

Kenko helps your fitness business win the local market.

📦 Kenko is a complete “business in a box” platform that combines a state-of-the-art website, automated lead-to-member workflows, and a branded member app to drive member loyalty.

💬 It's AI inbox (covering email, text, messenger, etc.) and integrated back office eliminate admin hassles, allowing you to focus on growing your community.

🙋‍♀️ Supported by a dedicated business growth coach and a proven 7-step business playbook, Kenko equips you with everything you need to deliver a world-class experience to your members.

💼 Kenko Franchise Suite helps fitness & wellness brands transform into AI-first industry leaders. We closely partner with franchise corporate teams to solve complex data and workflows challenges across 100s of business locations. Together we deliver hyper-personalised member experience and industry-leading profit margin for every location.

Start "winning your market" with Kenko today.

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