At Gopuff, we are not just delivering convenience. We are redefining how the world shops. Since pioneering instant needs in 2013, we have empowered millions across the U.S. and U.K. to take back their time through fast, seamless, and reliable delivery. This transformation is driven by our tech-first mindset and an obsession with operational excellence.
To continue shaping the future of commerce, we are looking for an exceptional Founder’s Associate - Marketplaces to join our mission. We win through collaboration, not competition, fostering a culture where curiosity and respect lead to shared success. Here, data is a tool for empowerment, not gatekeeping, and there is no room for arrogance. We are simply committed to helping one another make an impact.
If you are a high performer who thrives in fast-paced environments, this is an opportunity to innovate and leave a lasting mark on one of the world's most disruptive industries. Ready to shape what's next? Let's go. 🚀
You will:
- Work directly with senior leadership to help scale and optimise Gopuff’s marketplace business across the UK through both strategic initiatives and operational execution.
- Own the execution and performance management of promotions, pricing, merchandising, and marketing across multiple marketplace platforms.
- Monitor marketplace performance daily, rapidly troubleshoot operational or commercial issues, and proactively implement solutions to improve growth, profitability, and customer experience.
- Build and maintain trackers, forecasting models, reporting frameworks, and weekly business reviews to drive operational rigour and support strategic decision-making.
- Conduct deep-dive analyses on promotions, pricing, customer behaviour, and overall business performance to identify growth opportunities and improve commercial efficiency.
- Support commercial partnership management by coordinating with marketplace partners, contributing to negotiations, and helping optimise joint business opportunities and investments.
- Support P&L management by evaluating performance, monitoring investment efficiency, and helping ensure profitable allocation of promotional and marketing resources.
- Partner cross-functionally with Commercial, Finance, Marketing, Product, and Operations teams to execute high-impact growth initiatives and improve marketplace performance.
You have:
- 1–3 years of experience in a high-growth startup, consulting, finance, e-commerce, or commercial role.
- A natural problem-solver with a strong bias for action and a flexible mindset.
- Exceptional analytical skills with the ability to quickly translate data into actionable insights and business recommendations.
- Strong leadership and collaborative skills with a track record of influencing diverse stakeholders.
- Experience with leading strategic planning and reporting to senior leadership.
- Strong commercial acumen, including experience supporting partnership management, negotiating commercial initiatives, or driving profitable business growth.
- Advanced proficiency in Excel and Google Sheets, with experience building forecasts, trackers, and performance reporting.
- Highly organised and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
Benefits:
- We want to help our employees stay safe and healthy. We offer comprehensive medical, dental, vision and Mental health support to all eligible employees.
- Company RSU’s (Restricted Stock Units)
- Gopuff employee rewards (including some great brand partnership deals)
- Career growth opportunities
- Annual performance appraisal and bonus
Skills Required
- 1-3 years of experience in a high-growth startup, consulting, finance, e-commerce, or commercial role
- Advanced proficiency in Excel
- Advanced proficiency in Google Sheets
- Exceptional analytical skills and ability to translate data into actionable insights
- Experience building forecasts, trackers, and performance reporting
- Experience leading strategic planning and reporting to senior leadership
- Strong commercial acumen, including partnership support or negotiating commercial initiatives
- Proven problem-solving mindset, bias for action, and ability to manage multiple priorities
- Strong leadership and collaborative skills with stakeholder influence experience
- Highly organised and detail-oriented
Gopuff Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gopuff and has not been reviewed or approved by Gopuff.
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Healthcare Strength — Healthcare coverage is described as comprehensive for eligible employees, spanning medical, dental, vision, mental-health support via an EAP, and life/disability insurance. Family-building support is also included through fertility and surrogacy benefits.
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Retirement Support — Retirement benefits include a 401(k) plan with an employer match that is described as immediately vested. Equity is also noted for some employees through RSUs and performance-related rewards.
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Parental & Family Support — Parental leave is characterized as robust, with fully paid leave periods for birth and non-birth/intended parents. Childcare benefits are also referenced as available for working parents.
Gopuff Insights
What We Do
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.
Why Work With Us
We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.
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