Forward Deployed Engineer

Posted 5 Hours Ago
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San Francisco, CA, USA
In-Office
150K-200K Annually
Mid level
Artificial Intelligence • Fintech • Insurance • Financial Services
The Role
Deploy and integrate a real-time voice AI platform into complex enterprise banking environments. Build integrations with legacy APIs, telephony stacks, and financial systems; debug production incidents; create tooling, data pipelines, and deployment automation. Travel 10-25%.
Summary Generated by Built In

We're building the infrastructure that will replace call centers at the world's largest financial institutions. Voice AI that handles thousands of live calls every day for Fortune 500 banks and insurers, end to end.

Call volume is 3x-ing monthly. We're hitting problems most startups never see: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, regulatory constraints.

The role

You deploy our platform into complex enterprise environments and make it work. This is a technical role. More time in code than in meetings.

You'll build integrations against legacy APIs, financial systems, and telephony stacks that weren't designed for AI. You'll debug production issues in real-time, often in systems you didn't build and can't fully control. You'll write custom tooling, data pipelines, deployment automation, build systems from scratch. Whatever the deployment needs.

Some customer interaction is inevitable. You need to understand their environment. But this isn't a customer success role. You're there to solve technical problems.

Expect 10–25% travel.

How we work

Five engineers. Everyone ships to production.

We do dailies. We groom tickets. But we keep process light and in service of the work, not the other way around. We'd rather spend time building than talking about building.

We believe software can feel magical. That means caring about the details most teams skip. Clean abstractions. Systems that don't page you at 3am. Code you wouldn't be embarrassed to open-source. We build things that last because we're the ones maintaining them.

Ownership here is real. You won't be handed tasks from a backlog. You'll see what needs to happen and do it. That's how a small team ships to Fortune 500 customers.

We hire people whose judgment we trust, then get out of their way. No passengers.

You
  1. Strong engineering fundamentals. You pick up unfamiliar systems fast.

  2. You've worked in messy, high-constraint environments: legacy codebases, enterprise infrastructure, incomplete documentation.

  3. Full-stack capable. Not precious about what part of the stack you touch.

  4. You've deployed software into environments you don't control.

  5. Energized by hard problems in production, not just greenfield projects.

  6. Open to exceptional new grads.

Why Domu
  1. Small team, high leverage. Your work ships immediately.

  2. Real traction. Post-revenue, Fortune 500 customers, 3x monthly growth.

  3. Unsolved problems. Real-time voice AI in regulated industries, at scale.

  4. We care about doing great work and that's the expectation for each one of us.

What we offer
  1. Healthcare

  2. weekly stipend for food and transportation

  3. gym membership

  4. equipment budget

  5. whatever tools you need

Interview
  1. Conversation with Kai (Head of Engineering)

  2. Technical screen

  3. Take-home or live-coding session

  4. Team interview (1 hour, 2 engineers)

  5. Paid trial

Skills Required

  • Strong engineering fundamentals and ability to pick up unfamiliar systems fast
  • Experience working in messy, high-constraint environments (legacy codebases, enterprise infrastructure, incomplete documentation)
  • Full-stack development capabilities; comfortable across the stack
  • Experience deploying software into environments you don't control
  • Experience debugging production issues in real-time
  • Ability to build integrations against legacy APIs, telephony stacks, and financial systems
  • Comfortable interacting with customers to understand technical environments
  • Willingness to travel approximately 10-25%
  • Open to exceptional new graduates
Am I A Good Fit?
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The Company
0 Employees

What We Do

Domu Technology Inc. is an AI-powered behavioral intelligence platform specializing in high-stakes servicing and account resolution. The company provides automated, compliant multi-channel outreach—utilizing voice, SMS, and email—to streamline loan servicing and debt collections for financial institutions and insurance companies. Its AI agents are designed to enhance operational efficiency while maintaining rigorous regulatory compliance and model governance.

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