Forward Deployed Engineer

Reposted 2 Days Ago
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Hiring Remotely in India
Remote
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Role
The Forward Deployed Engineer will design observability solutions, implement integrations, create documentation, and collaborate with customers to optimize monitoring strategies.
Summary Generated by Built In

About SigNoz

SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 25k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.
Why us?

  • Opportunity to work in a global dev infra product

  • Backed by YC and some of the prominent VCs in the Bay Area

  • We are completely remote. No offices.

We're looking for someone who is:

  • Technical enough to design observability solutions - you'll work directly with customer engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.

  • Excellent at technical documentation - you'll create custom integration guides, troubleshooting docs, and best practices documentation that engineering teams actually want to follow.

  • Capable of hands-on implementation - you'll directly contribute to customer codebases, help debug instrumentation issues, and ensure successful deployments rather than just providing guidance.

  • Product-minded - you'll identify patterns in customer deployments and work with our product teams to build better defaults, templates, and tooling.

Who would be a good fit

  • 2-6 years experience in technical roles - DevOps, SRE, Platform Engineering, or Solutions Engineering backgrounds

  • DevOps/Platform engineering background - Containerization, Kubernetes, infrastructure as code, cloud platforms (AWS/GCP/Azure)

  • Strong programming skills - comfortable contributing to customer codebases in multiple languages (Go, Python, Node.js, Java)

  • Excellent technical writing - can create clear, actionable documentation that engineers actually use

  • Systems thinking - can understand complex distributed architectures and design monitoring strategies that scale

Who may not be a good fit

  • People who prefer working in isolation rather than directly with customers

  • People who struggle with technical writing or documentation

  • Candidates who avoid hands-on coding or technical implementation

Skills Required

  • 2-6 years experience in technical roles
  • DevOps/Platform engineering background
  • Strong programming skills in multiple languages
  • Excellent technical writing
  • Understanding of complex distributed architectures
Am I A Good Fit?
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The Company
HQ: San Francisco, CA
40 Employees

What We Do

Open source Observability platform

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