About the company
Our client is a software company.
The role
Raydar is recruiting for this role on behalf of our client. Build and ship production code and data flows for customer accounts, serving as technical lead for a small set of enterprise clients and owning the results they see in live environments. The role combines hands-on engineering with direct client work, regular travel to sites, and clear communication with technical and business leaders.
What you'll do
- Write production code for customer-specific integrations, data pipelines and analytics-driven tools, spending most of the week on hands-on building.
- Serve as the main technical contact for two to three large enterprise accounts, working with stakeholders from executive level to day-to-day operators.
- Gather requirements, workshop solutions and build quick prototypes with customers before handing them to the product team.
- Own key performance metrics, solution performance and service levels for live customer systems connected to their ERP platforms.
- Travel to customer sites across the United States roughly 30% of the time.
Requirements
What we're looking for
- Three to five years of experience in a client-facing engineering role, with direct work alongside customers.
- Strong engineering fundamentals and the habit of writing production code every day, not only design or consulting work.
- A product mindset, with an understanding of how software products are built, held to quality standards and guided by a clear vision.
- Highly organized, able to manage several accounts at once and coordinate across engineering, AI and design teams.
- Comfort using AI tools in everyday workflows, plus hands-on experience with cloud platforms and contemporary data tooling.
- Proven experience delivering data flows that run in real client production systems rather than sandbox or development environments.
- Ability to explain technical work and its financial impact clearly and concisely to non-technical executives.
- Hands-on technical experience with enterprise or mid-market commercial clients, including discovery work, delivery ownership and handling leaders from executives to floor staff.
- Working knowledge of Go or Python applied to data processing services in a public cloud.
- Capability in schema design, connecting systems and monitoring health across large bespoke data sets.
- An undergraduate or graduate credential in a computing, engineering or adjacent technical subject.
Bonus points
- Fluent English, with bilingual French and English as a priority for early hires.
- Prior work at a business software vendor serving commercial planning teams.
- Earlier experience as a forward deployed, solutions or technical account engineer at a customer-embedded engineering organization.
- Exposure to machine learning applications such as forecasting or price setting, or to contemporary data platforms.
Benefits
Compensation and benefits
- Base salary: CAD 110,000 to 140,000 per year
- Equity
Location and work model
- Remote (Canada)
- Full-time employment
Skills Required
- Three to five years of experience in a client-facing engineering role working directly with customers
- Strong engineering fundamentals and daily production coding experience
- Product mindset and understanding of software quality and product development
- Ability to manage multiple accounts and coordinate across engineering, AI, and design teams
- Experience using AI tools in daily workflows
- Hands-on experience with cloud platforms and contemporary data tooling
- Experience delivering data flows into live customer production systems
- Ability to explain technical work and financial impact to non-technical executives
- Experience with enterprise or mid-market commercial clients, including discovery and delivery ownership
- Working knowledge of Go or Python for data processing services in a public cloud
- Experience with schema design, system integrations, and monitoring large bespoke datasets
- Undergraduate or graduate credential in computing, engineering, or an adjacent technical subject
- Fluent English
- Bilingual French and English
- Experience at a business software vendor serving commercial planning teams
- Previous forward deployed, solutions, or technical account engineering experience
- Exposure to machine learning applications such as forecasting or price setting
- Exposure to contemporary data platforms
What We Do
Raydar is a talent acquisition and business consulting firm that connects world-class and emerging talent with growing organizations. It supports companies through team development, strategic hiring, and customized growth solutions, helping clients recruit roles such as engineers, product managers, executives, legal counsel, and quantitative traders. Raydar focuses on understanding each organization’s needs, culture, and long-term goals to build high-impact teams.
