Forward Deployed Engineer

Posted 29 Days Ago
Charlotte, NC, USA
In-Office
Junior
Agency • Artificial Intelligence • HR Tech • Professional Services
The Role
Build data integrations, pipelines, and onboarding systems for multi-unit franchise operators. Work directly with customers to resolve messy data issues, model analytics data, explain technical problems clearly, and create reusable code that improves future implementations. Collaborate with company leadership, customer success, product, and engineering teams in an early-stage environment while defining scalable onboarding practices.
Summary Generated by Built In

Rockstar is recruiting for an early-stage, Charlotte-based company building a new data and onboarding platform for multi-unit franchise operators. The client is already working with operators behind brands such as Jersey Mike’s, Dave’s Hot Chicken, Little Caesars, and Marco’s Pizza.

About the Role

The person in this role will collaborate with operators, learn where their data breaks, and build the integrations and pipelines that get them live with numbers they can trust. They will also design the onboarding system itself, so each new operator goes live faster than the last. There is no playbook yet, so they will build it with the client’s co-founder and CPO, the Customer Success Lead, and the product and engineering teams.

The person will be joining a team with experience from Palantir, Y Combinator, Techstars, FullStory, and Dell, among others.

What Matters for This Role
  • The candidate is comfortable working inside a customer’s messy data
  • The candidate has modeled data for business analytics
  • The candidate can explain a data problem to an operator as clearly as to an engineer
  • The candidate writes reusable code, so every build makes the platform better for the next customer
  • The candidate is comfortable building with AI tools like Claude Code
  • The candidate scopes tightly and ships
  • The candidate wants to help define what great onboarding looks like at an early-stage company
What the Client Is Looking For

The right person will need 2+ years of post-college experience, ideally in data and system integration, plus strong SQL and TypeScript. Forward-deployed, solutions, and implementation engineers fit best, with Palantir-style FDE work as the archetype.

Bonus
  • Experience working with restaurant or franchise data
  • Familiarity with Toast, PAR, Xenial, or Qu
  • Experience with dbt or ClickHouse
Location & Compensation
  • Charlotte, NC (Onsite)
  • Salary + equity

Skills Required

  • 2+ years of post-college experience
  • Experience in data and system integration
  • Strong SQL skills
  • Strong TypeScript skills
  • Experience working with messy customer data
  • Experience modeling data for business analytics
  • Ability to explain data problems clearly to operators and engineers
  • Ability to write reusable code
  • Experience with restaurant or franchise data
  • Familiarity with Toast, PAR, Xenial, or Qu
  • Experience with dbt or ClickHouse
Am I A Good Fit?
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The Company
6,000 Employees
Year Founded: 1998

What We Do

Rockstar is a full-service recruitment company that leverages a blend of human expertise and artificial intelligence to help businesses hire better and faster at a lower cost. They offer comprehensive recruitment services across a wide range of professional roles, utilizing proprietary AI to efficiently match candidates to job descriptions and conducting custom screening calls to ensure high-quality hires.

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