Forward Deployed Engineer

Posted 4 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Artificial Intelligence • Machine Learning • Software • Automation
The Role
Deploys AI assistants for enterprise customers, owning technical pilots, defining integration scope, coordinating engineers and executives, and resolving technical challenges throughout the customer journey. The role requires backend development skills, prompt engineering, LLM agent experience, strong stakeholder communication, project organization, and the ability to adapt quickly in a startup environment.
Summary Generated by Built In
About the company

xAGI is a pioneering company focused on the cutting edge technology of artificial general intelligence. Despite being relatively new to the market, our team of dedicated engineers and scientists has quickly made a name for themselves in the industry.

About the role

As a Forward Deployed Engineer at xAGI, you will serve as the crucial link between our sales team and product development, ensuring seamless deployment of our AI assistants for enterprise customers. You will tackle technical challenges throughout the customer journey and advocate for the integration of our Vapi technology in new use cases. This role requires a blend of technical expertise, project management, and customer interaction skills.

What you'll do
  • Act as the technical account owner for enterprise customer relationships post-deal closure, driving project progress during the pilot period.

  • Collaborate closely with project engineers to ensure technical requirements are met.

  • Define the technical scope of work for successful Vapi integration, distinguishing between essential requirements and those achievable with existing functionality.

  • Facilitate communication with key stakeholders, including engineers and VPs, to ensure pilot success.

What we're seeking
  • 0-5 years of experience in a related engineering or technical role.

  • Proficiency in Typescript, Node, or similar backend frameworks, prompt engineering, and using LLM agents.

  • Experience in building AI assistants is a plus.

  • Strong communication skills to articulate technical concepts to both technical and non-technical stakeholders.

  • A proactive, self-starter attitude with the ability to quickly learn and adapt to customer needs.

  • Organizational skills to build systems that endure.

  • A startup mindset with the ability to innovate and drive projects to completion.

  • Bonus: Previous experience as a technical founder of a B2B SaaS company.

Additional Information

At xAGI, we are committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and we welcome people of all backgrounds and experiences to join our team. We offer competitive salary and benefits, a flexible work schedule, and plenty of room for career growth.

Skills Required

  • 0-5 years of experience in a related engineering or technical role
  • Proficiency in TypeScript, Node.js, or similar backend frameworks
  • Experience with prompt engineering and LLM agents
  • Strong communication skills for technical and non-technical stakeholders
  • Proactive, self-starting attitude and ability to adapt to customer needs
  • Organizational skills to build durable systems
  • Startup mindset and ability to innovate and drive projects to completion
  • Experience building AI assistants
  • Previous experience as a technical founder of a B2B SaaS company
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The Company
2 Employees
Year Founded: 2023

What We Do

xAGI Labs builds AI automation systems for operations, growth, support, and product teams. Its production-focused offering turns repetitive manual work into AI agents, copilots, integrations, and workflow automations for tasks such as research, routing, extraction, follow-up, reporting, CRM updates, and product features. The company combines grounded AI, tool execution, monitoring, human approval gates, and traceable outcomes to help teams deploy reliable automation.

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