Forward Deployed Engineer

We are looking for a Forward Deployed AI Engineer to join the Team at DataSnipper. You will embed with our customers to build and refine the AI agents that automate their audit and finance workflows, taking them from zero to live in daily use and turning what you learn on the ground into the signal that shapes our product. You sit at the exact point where our agent platform meets real assurance work, directly reducing manual effort and accelerating audit outcomes.

This is a hands-on, customer-facing role in a high-caliber team that moves fast and holds a high bar. You will design and build agents, debug their accuracy in front of a customer, make the feasibility calls, and then make sure engineering hears what you saw. The platform is still being shaped, so the role rewards people who are energized by building on something while making it better, not people who need fully stable tooling before they can deliver.

Audit and finance are still massively manual, and we're changing that.

DataSnipper is a $1B, bootstrapped unicorn with 600,000+ users across 180+ countries, already embedded in the daily workflows of top audit and accounting firms. Now we're taking things further with our agent platform, bringing AI directly into where the work actually happens.

Unlike generic AI tools, we don't sit on the sidelines. Our agents operate inside the customer's real workflows, with access to real documents and audit evidence, meaning they don't just generate answers, they do the work, with full traceability.

We're not just applying AI. We're redefining how audit gets done. If you want to build something category-defining at scale, and do it shoulder to shoulder with the firms using it, this is the place.

Deployment & Delivery

• Build and earn the credibility with senior stakeholders like top-firm audit partners, engagement leaders, and methodology owners ****earning the credibility to influence how an entire practice adopts AI

• Design engagement programs that take a customer from zero to 20+ agents embedded directly into finance workflows and driving measurable impact

• Run office hours and resolve remaining issues, then hand off agent know-how cleanly to the Customer Success Manager who owns ongoing account health
  

Agent Build & Quality

• Build the more complex agents yourself, solving prompting and accuracy challenges against real audit evidence

• Assess the feasibility of candidate agents, and make the call on what is achievable within an engagement

• Produce robust agent configurations that anticipate edge cases and hold up under real customer use
  

Feedback & Impact

• Operate a tight feedback loop between the customer and our product and engineering teams so issues and feature gaps reach the right people fast

• Surface gaps with enough specificity that they can be prioritized rather than lost and work closely with product and engineering on ideation and prioritization

• Foster documentation and knowledge sharing across delivery, product, engineering, and GTM teams
  

Professional Services leadership & Product Influence

• Play a founding role in shaping DataSnipper's professional services offering, translating early deployment learnings into repeatable frameworks, engagement models, and delivery standards as the FDE function grows

• Dedicate part of your time working directly with the product team to help design and develop new product capabilities, bringing the customer and deployment perspective into early-stage product thinking

• Mentor incoming FDE team members as the function scales, sharing domain knowledge, delivery instincts, and agent-building craft
  

Must-Have

• Strong technical aptitude and structured thinking, with the judgment to decompose a customer workflow into agents and decide quickly what is feasible and what is not

• Domain expertise in audit and/or finance or strong interest w/ ability to learn

• Technical literacy with data and documents, enough to configure them correctly and reason about what is going wrong

• The ability to do this in front of customers, under time pressure, without losing their confidence when something breaks

• Comfortable using a variety of AI tools like Claude in the build and test loop to move quickly

• Excellent written and verbal communication, including the ability to make a customer need legible to engineering

• Bias toward shipping and iterating rather than perfecting in isolation, and willingness to travel to customer sites when an engagement calls for it
  

Nice-to-Have

• Prior Forward Deployed Engineer, solutions engineering, or implementation experience at an applied AI or enterprise software company

• Experience with document processing and spreadsheet-heavy workflows

• Familiarity with agent design patterns, evals, or AI observability

• Hands-on experience building with LLMs in practice: writing and refining prompts, evaluating accuracy, and debugging non-deterministic behavior

• Ownership: You take features from refinement to production and stay accountable through bug-bashing, on-call response, and follow-ups. You don't wait to be told what to fix.

• Growth Mindset: You actively seek and give feedback, and treat reviews and pairing sessions as a chance to grow rather than to defend.

• Collaboration: You build trust with product, design, QA, and fellow engineers; you ask good questions and share context generously.

• Adaptability: You feel comfortable in a fast-changing scale-up environment, priorities shift, scope sharpens, and you help the team adjust.

• Judgment: You balance speed and quality, know when to push back, when to ship pragmatically, and when to escalate.

• Being part of one of the fastest-growing scale-ups in the Netherlands

• Make an impact by disrupting the audit industry with us

• 28 vacation days

• Excellent salary

• Pension plan

• Stock participation plan

• Hybrid work (Amsterdam-based)

• International team and environment

• Daily lunch 🍽️

• Mental health support (OpenUp)

• Social events and team activities 🤩