Prodigal is the connected AI platform leading financial institutions use to run their operations.
We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time.
These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved?
Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them.
Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America.
Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next.
We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect.
We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje
- Build and deploy LLM-powered AI agents (including voice agents) in production, designed for real-world use cases
- Own the end-to-end lifecycle of AI systems — from problem scoping and design to deployment, monitoring, and continuous iteration
- Design and optimize prompts, RAG pipelines, and evaluation frameworks to improve accuracy, latency, and reliability
- Work directly with customers and Implementation Managers (IMs) to understand workflows, solve real-world problems, and drive successful go-lives and iterations
- 1–3 years experience in backend / data / AI engineering
- Strong in Python + SQL
- Experience or exposure to LLMs, RAG, or prompt engineering
- High ownership, ability to work in ambiguity and ship fast
- Comfortable working with customers and cross-functional teams
- B.Tech, BE, or M.Tech in Computer Science or a related discipline, with 1–3 years of relevant experience
- Experience with production LLM systems / AI agents
- Familiarity with evaluation, agent tooling, or voice AI
- Experience with Databricks, MongoDB, or distributed systems
- Startup or customer-facing engineering experience
- Work on real production AI systems (not demos)
- End-to-end ownership and fast iteration cycles
- Direct impact on enterprise customers and business outcomes
Mode of Work - In-Office
From day 1, Prodigal has been defined by talented, humble, and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced, intellectually-stimulating environment where you will be pushed to grow, then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US.
To learn more about us - please visit the following:
Our Story - https://www.prodigaltech.com/our-story
What shapes our thinking - https://link.prodigaltech.com/our-thesis
Our website - https://www.prodigaltech.com/
Skills Required
- 1-3 years of experience in backend, data, or AI engineering
- Strong Python skills
- Strong SQL skills
- Experience or exposure to LLMs, RAG, or prompt engineering
- High ownership and ability to work in ambiguity and ship quickly
- Comfort working with customers and cross-functional teams
- B.Tech, BE, or M.Tech in Computer Science or a related discipline
- Experience with production LLM systems or AI agents
- Familiarity with evaluation, agent tooling, or voice AI
- Experience with Databricks, MongoDB, or distributed systems
- Startup or customer-facing engineering experience
What We Do
Prodigal is a pioneer of Collection & Servicing Intelligence, a new category of AI software, which enables banks, lenders and collection agencies of all sizes to quickly and efficiently collect accounts receivables. Our cloud-native, Collection & Servicing Intelligence platform delivers actionable insights for banks, lenders, and ARM agencies to maximize revenue, optimize operations, and minimize compliance risk. Prodigal delivers artificial intelligence and machine learning capabilities to lenders and ARM agencies. Prodigal restores value from accounts past due and improves servicing productivity while retaining customer loyalty. We empower entire teams from executive leadership to representatives with data and insights needed to segment and prioritize accounts, to enhance portfolio yield, and to address procedural and legal (TCPA, FDCPA, UDAAP, ...) non-compliance. With our Collection & Servicing Intelligence Platform, senior executives have complete intelligence about expected liquidation, aggregated agent productivity, and FDCPA/TCPA non-compliance in real-time — an imperative for a modern collections business in an increasingly regulated environment. Prodigal is headquartered in the heart of Silicon Valley (Sunnyvale, CA) and is founded by industry veterans with deep expertise in financial services, predictive modeling, speech AI and core engineering. Our investors include top tier investors like Menlo Ventures, Accel andY Combinator. Prodigal has been featured in TechCrunch, American Banker, CBS News, Fortune, insideARM and other leading technology and financial services news sites.
