Role Overview
We are seeking an experienced Fonteva & Salesforce Solution Lead to provide immediate hands-on support while establishing long-term technical continuity within our organization. This role requires deep product expertise in Fonteva combined with strong Salesforce platform experience.
The ideal candidate is product-minded, comfortable operating between Business and IT, and capable of translating complex membership-driven requirements into scalable, sustainable solutions.
Key Responsibilities
- Lead configuration, optimization, and enhancement of Fonteva on the Salesforce platform
- Translate business requirements into scalable technical solutions
- Drive technical solutioning, backlog refinement, and effort breakdown
- Manage API integrations and coordinate with offshore development teams
- Support data migration initiatives and system integrations
- Collaborate closely with Business and IT stakeholders to ensure alignment
- Ensure proper documentation, testing support, and deployment readiness
- Provide structured knowledge transfer to internal teams to ensure long-term ownership and continuity
Required Experience
- 5+ years of Salesforce platform experience (Sales Cloud and/or Service Cloud preferred)
- 2+ years hands-on Fonteva experience
- Strong functional and technical understanding of membership management, dues and subscription models, events management, and accounting/financial integrations
- Experience with API integrations and data migration
- Comfortable operating in a hybrid Business + Technical liaison role
- Salesforce certifications
Nice to Have
- Experience working with associations or membership-based organizations
- Background in accounting or experience integrating with accounting systems
Education Requirement
Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field required. Relevant professional experience in Salesforce and Fonteva may be considered in lieu of formal education where applicable.
Skills Required
- 5+ years of Salesforce platform experience
- 2+ years of hands-on Fonteva experience
- Strong functional and technical understanding of membership management, dues and subscription models, events management, and accounting or financial integrations
- Experience with API integrations and data migration
- Ability to operate in a hybrid business and technical liaison role
- Salesforce certifications
- Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field
What We Do
Productiv Team is an IT services and consulting partnership that acts as a strategic technology partner for consulting, data and artificial intelligence, software development, and expert staff augmentation. Through nearshoring, it designs, sources, and manages complete engineering teams from talent networks in Eastern Europe, Latin America, and Canada, helping clients extend internal capabilities with aligned time zones and faster hiring.
