FOC Lead and PM

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into one of the industry’s innovator, solution providers, and shared service experts.  Be the solution. Keep clients happy.  Provide intellectual value. Consistency. Be sticky.  Help your fellow DataOne-ers.  Teach.  Mentor.  Lend a hand.  Grow.  Be professional, be engaged. ALWAYS.

Fiber Characterization (FC) Lead/PM will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process and provide direction as the project manager. Provides customers with continuous updates about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. The FC Lead/PM Is considered lead worker or ‘In Charge of’ all FC projects.

Major Responsibilities / Duties

• Manage all Test Equipment which has been assigned to the project.
• Ensure that all test equipment are current on calibration.
• Writing and presenting daily reports as needed.
• Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety.
• Supervise all starts, breaks, and quitting time.
• Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site.
• Must coordinate the timing and procedures of doing testing within the customer’s maintenance window.
• Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.
• Completes quality assurance procedure and check the final reports for errors.
• Ensure the safety, quality, and efficiencies of our crew.
• Interfaces with customer contacts on projects and work orders.
• Provides technical support for customer contacts and Technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards.

Position Qualifications / Requirements

• High school or equivalent. Vocational/Technical Business School desired.
• Must possess a valid US Driver’s License.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• Good judgment.
• Organizational skills.
• Customer service skills.
• Must have color vision and good hearing.
• Proficient with Microsoft Office and Vendor Specific Software.
• Strong technical aptitude.
• Minimum of 5 years telecommunications training and/or experience.
• Must have demonstrated proficiency and profitability at Fiber Characterization Technician (B-Side).

Work Requirements

• Proficient use of all tools.
• Prolonged standing.
• Able to manage multiple projects/teams at any one time
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs.
• Reaching and/or grasping.
• Stopping, walking, kneeling, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Must work outdoors in all weather conditions.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Use of standard office equipment.
• General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.)

Supervisory Responsibility

• Supervises, trains, provides work direction and problem solving assistance for FC technicians.

DataOne IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.