FOC Lead and PM

Posted 8 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
80K-90K Annually
Senior level
Information Technology • Consulting
The Role
Lead fiber optic characterization technician and project manager responsible for field CD/PMD testing, equipment calibration, supervising B-side technicians, ensuring test accuracy and safety, coordinating maintenance windows, producing final reports, customer communication, and quality assurance.
Summary Generated by Built In

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into one of the industry’s innovator, solution providers, and shared service experts.  Be the solution. Keep clients happy.  Provide intellectual value. Consistency. Be sticky.  Help your fellow DataOne-ers.  Teach.  Mentor.  Lend a hand.  Grow.  Be professional, be engaged. ALWAYS.

Job Summary:

We are seeking a Fiber Optic Characterization Lead Technician /PM will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process and provide direction as the project manager. Provides customers with continuous updates about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. The FC Lead/PM Is considered lead worker or ‘In Charge of’ all FC projects

Major Responsibilities / Duties

· CD / PMD testing - Long shot.

Manage all Test Equipment which has been assigned to the project.

· Ensure that all test equipment is current on calibration.

· Writing and presenting daily reports as needed.

· Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety.

· Supervise all starts, breaks, and quitting time.

· Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site.

· Must coordinate the timing and procedures of doing testing within the customer’s maintenance window.

· Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.

· Completes quality assurance procedure and check the final reports for errors.

· Ensure the safety, quality, and efficiencies of our crew.

· Interfaces with customer contacts on projects and work orders.

· Provides technical support for customer contacts and Technicians on request.

· Attends project planning and progress meetings with or without the customer contacts assigned.

· Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards.

Position Qualifications / Requirements

· High school or equivalent. Vocational/Technical Business School desired.

· Must possess a valid US Driver’s License.

· Think critically and problem solve.

· Handle confidential/sensitive information with discretion.

· Good judgment.

· Organizational skills.

· Customer service skills.

· Must have color vision and good hearing.

· Proficient with Microsoft Office and Vendor Specific Software.

· Strong technical aptitude.

· Minimum of 5 years telecommunications training and/or experience.

· Must have demonstrated proficiency and profitability at Fiber Characterization Technician (B-Side).

Work Requirements

· Proficient use of all tools.

· Prolonged standing.

· Able to manage multiple projects/teams at any one time

· Climbing of stairs, ladders, and/or scaffolds.

· Carrying of loads up and down stairs.

· Reaching and/or grasping.

· Stopping, walking, kneeling, bending, crawling, and crouching.

· Carrying, pushing and/or pulling.

· Must work outdoors in all weather conditions.

· Finger and wrist dexterity and hand/eye coordination.

· Heavy physical effort (usually lifting/moving up to 70 pounds).

· Exposure to noisy or dusty conditions.

· Exposure to chemicals and solvents.

· Exposure to mechanical, electrical, and/or other hazards.

· Use of standard office equipment.

· General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.)

Supervisory Responsibility

  • Supervises, trains, provides work direction and problem-solving assistance for FC technicians.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience:

  • Chromatic dispersion testing: 2 years (Required)

Work Location: On the road

Fiber Optic Characterization Lead Technician job details loaded

DataOne IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Skills Required

  • High school diploma or equivalent
  • Vocational/Technical Business School
  • Valid US Driver's License
  • Minimum of 5 years telecommunications training and/or experience
  • Chromatic dispersion testing experience (2 years)
  • Demonstrated proficiency as a Fiber Characterization Technician (B-Side)
  • Proficient with Microsoft Office
  • General fiber testing knowledge (Fibers, COWAN, BTAS, etc.)
  • Strong technical aptitude and problem-solving skills
  • Customer service skills and good judgment
  • Ability to handle confidential/sensitive information with discretion
  • Color vision and good hearing
  • Ability to work outdoors in all weather and perform heavy physical effort (lifting up to 70 pounds)
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The Company
HQ: Dallas, TX
87 Employees
Year Founded: 2020

What We Do

DataONE provides turnkey Layer One product design, installation, maintenance, and integration services. We help you lower infrastructure costs without sacrificing quality, and we provide the latest technology and an ongoing commitment to top-quality products and installation to ensure customer satisfaction

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