Regional Customer Engineering (CE) covers customer engineering service in different areas such as network design / deployment / integration / transformation, solution testing / verification, technical support, account support, operations, maintenance, and technical knowledge transfer. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
Implement and manage team in assigned project to cover the agreed scope of work in cost and aligned with project plan.
Interpret critical internal / external business issues and proactively pursue mitigations / solutions with innovation to reinforce competitive advantage of FN portfolios in the field.
Work with internal stake holders, like project delivery team, cluster CE team and business team closely to align execution plan.
Lead team or projects with considerable resource requirements, risk, and complexity, handles day-to-day staff management issues, including resource management and allocation of work.
Act as a senior subject matter expert, in many organisational units senior internal expert who serves as best practice / quality resource and is an acknowledged authority both within and outside own organisational unit to influence for the improvement.
Provides engineering support for presales activities, as well as resource arrangement, escalation, accountable for teams' execution of end-to-end engineering processes
Build team’s competence on new product and technical skills needed for project delivery
- Recognized Senior Expert in fiber broadband professional area with deep insights both theory and practice expertise across technical areas.
- Typically requires >15 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
- Product R&D lead or Lead Engineering background will be preferred
Ability to apply research and creative thinking to solve complex or uncommon problems.
Demonstrated capability to develop and implement innovative approaches and operational guidelines.
Proven ability to foster an environment that encourages innovation and continuous improvement.
Willingness to step beyond comfort zones to deliver business value in dynamic environments
Strong negotiation and influencing skills to align internal and external stakeholders with differing objectives.
Excellent communication skills to effectively engage with teams and leadership (internal and external).
Ability to create and sustain a collaborative, engaging, and inspiring working environment.
Skills Required
- Over 15 years of extensive relevant experience
- Graduate/postgraduate equivalent degree
- Lead Engineering background preferred
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
