Flooring Design & Sales Specialist

Posted 2 Days Ago
Be an Early Applicant
Elizabeth City, NC, USA
In-Office
Mid level
Real Estate • Industrial
The Role
Sells flooring products, develops customer and builder relationships, prepares estimates, coordinates timely ordering and shipping, supports jobsites, oversees installations, trains store personnel, and maintains accurate documentation. The role also provides product presentations and expert guidance, identifies sales opportunities, improves profitability, and completes required training while delivering responsive customer service.
Summary Generated by Built In

A Kempsville Building Materials (a division of Carter Lumber) Flooring Design & Sales Specialist is responsible for presenting and selling flooring products, as well as establishing a rapport with customers in the community.  Communicates and trains store personnel and maintains builder awareness on flooring products.  A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

  • 3+ years flooring sales experience
  • Knowledge in the building materials industry
  • Decision making abilities and problem solving skills
  • Demonstrated ability to increase sales and improve profitability
  • Excellent communication skills, with a strong sense of customer service
  • Ability to work a flexible schedule

Responsibilities:

Sales & Relationship Building

  • Develops customer relationships and determines customer needs.
  • Responsible for maintaining and increasing the sales of flooring products.
  • Gives presentations to builders and provides expert advice on product features and benefits.
  • Prepares estimates for these products and ensures that they are ordered and shipped on time.
  • Works closely with OSRs to analyze sales opportunities and assistance on the jobsite.
  • Responsible for overseeing installed jobs.

Communication

  • Keeps lines of communication open between team members at the store and customers to ensure that service is accurate and timely.
  • Ensures all logs, workbooks and paperwork is complete and submitted as required.

Knowledge & Training

  • Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about packages and products.
  • Completes required training and development courses.

Benefits (full-time employees) 

  • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
  • Short and Long-Term Disability 
  • Company-paid life insurance and AD&D 
  • Optional supplemental life insurance 
  • Company-match 401(k) 
  • Vacation time and paid holidays 
  • Vendor incentives 
  • Room for growth; we promote from within! 
  • Military encouraged to apply!

Skills Required

  • 3+ years of flooring sales experience
  • Knowledge of the building materials industry
  • Decision-making and problem-solving skills
  • Demonstrated ability to increase sales and improve profitability
  • Excellent communication skills and strong customer service orientation
  • Ability to work a flexible schedule
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The Company
1,425 Employees
Year Founded: 1932

What We Do

Carter Lumber is a family-owned building materials supplier serving professional builders across the United States. With more than 190 locations in 15 states, it provides lumber and other construction materials, supported by builder services and a focus on quality, competitive pricing, and customer service. The company also supports construction projects through roles such as project management and oversight of subcontractor work.

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