Flex (flex.one)

Venture Community Lead - NYC

Posted 15 Days Ago

Be an Early Applicant

New York City, NY

Hybrid

95K-150K Annually

Mid level

Fintech • Financial Services

The Role

Flex is seeking a City Manager to build community relations and brand presence by hosting events and fostering connections with entrepreneurs and investors. Responsibilities include managing referrals, utilizing CRM, measuring performance, and collaborating cross-functionally with teams.

Summary Generated by Built In

Flex is building a finance super app for premium business owners — reimagining every single aspect of the financial workflow and financial services for any entrepreneur. The company has grown revenue 25x+ since publicly launching in September 2023 and is on track to achieve profitability by late 2025. Flex is focused on mid-market businesses ($3 - $100M revenue) that are largely overlooked by existing fintech solutions and reliant on slow and outdated regional banks. We are targeting a ~$1T revenue opportunity that is largely up for grabs.

🕺 About the Role

Venture Community Leads are the face of Flex in their geographic region or category. This is our first ever hire to own the venture and founder community.

Your mission will be to have everyone in your city know what Flex is by hosting intentional events, curating the invite list, and fostering relationships that become champions of the brand. You’ll report to the Head of Marketing and work closely with our creative and data teams to generate assets and ensure attribution of events and referrals. This is a highly relational, on-the-ground role: equal parts community builder, deal originator, and operator. You’ll represent Flex to venture-backed founders, GPs, and investors in your city, ensuring Flex is top-of-mind as their financial partner.

✅ What You’ll Do

Host and curate events: Plan and execute dinners, salons, and small-format gatherings that attract top venture-backed founders and GPs.

Foster 1:1 relationships: Build personal connections with attendees, becoming a trusted connector and resource in the community.

Own referral flywheels: Encourage and track peer-to-peer referrals, ensuring the right attribution back to your channel.
Leverage CRM rigorously: Log every relationship, event touchpoint, and referral in CRM; ensure accurate attribution and reporting.

Follow up with intent: Send personalized notes, share relevant content, and schedule 1:1s to deepen engagement beyond the event.

Performance reporting: Measure and communicate the ROI of your efforts (pipeline generated, conversion rates, referral multipliers, CAC payback).

Collaborate cross-functionally: Partner with Flex’s marketing, sales, and data teams to align messaging, share community insights, and optimize attribution strategies.

Represent Flex authentically: Act as the local face of Flex — knowledgeable about our product, our mission, and the needs of venture-backed founders/GPs.

⚡️ What You Bring

2–5 years of experience in venture capital, founder support, partnerships, or ecosystem/community-building roles.

Proven ability to host and lead high-value events that drive meaningful relationships.

Existing networking and relationship-building skills with founders and VCs.

Experience working with CRM tools (e.g., HubSpot, Salesforce, Affinity) and applying attribution strategies.

Data-driven mindset: you’re comfortable tying community activity to business outcomes.

Excellent written and verbal communication; you can confidently represent Flex in front of founders and investors.

Entrepreneurial and scrappy — you thrive in ambiguity, love being on the ground, and can spin up a dinner, follow up with guests, and report results all in the same week.