Firmwide Resiliency Office Control Management Vice President

Job Description
We are in search of a Control Manager to join our Firmwide Resiliency Office (FRO) Controls team, a role crucial to maintaining a strong control environment and enhancing our resiliency capabilities across our diverse company. The successful candidate will work closely with the FRO leadership team, implementing our control framework, managing operational risks, and preparing for audits, while also focusing on data oversight and governance. This role requires a background in operational risk management and resiliency, familiarity with compliance and audit practices, and excellent communication skills for regular interaction with senior management and regulatory bodies.
As a Vice President within the FRO Controls team, you will be tasked with upholding a robust and consistent control environment across the resiliency landscape. Your responsibilities will include assisting Firmwide Resiliency stakeholders in managing and reporting on the operational risk environment. You will collaborate with various teams to identify and mitigate operational risk, fostering a proactive risk and control culture, and offering leadership support for the execution of the Risk & Control Self-Assessment. Your key stakeholders will encompass FRO teams covering Product, Transformation, Data, Automation, Tooling, and reporting. Additionally, your role will necessitate coverage and engagement with the firmwide Chief Data & Analytics controls team, CORE Leads, and FW Controls leadership.
Job Responsibilities

• Manage for control-related activities: designing controls in partnership with Business Executives, measure control effectiveness, providing control implementation support & control validation, and performing control evaluation based on defined triggers
• Manage proposals to resolve complex scenarios which require the consideration of operational impact, regulatory obligations, and a dynamic product and control climate.
• Review and analyze program related data (e.g., KRI/KPI) to support firmwide programs and risk management
• Identify opportunities to leverage the firm's tooling to drive automation and leverage machine learning / artificial intelligence
• Proactively engage with stakeholders to self-identify control breaks
• Perform issue/action plan administration end-to-end
• Identify the root cause and key themes/trends to address issues
• Develop action plans; validate the execution of action plans

Required qualifications, capabilities and skills

• Bachelor's degree or equivalent experience required
• 6+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Control & Operational Risk Evaluation in conjunction with business partners
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred qualifications, capabilities and skills

• Business knowledge - ability to understand the business / knowledge of regulation surrounding business and strong orientation with the Data, AI/ML or ESG domain
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Familiarity with Operational Resiliency and Incident & Crisis Management
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
• Project management & leadership experience
• Ability to visualize and present complex messages to stakeholders and executives

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.