We are looking for a Firmware QA Engineer to join our team in Sao Paulo. In this role, you will develop, document and maintain functional test cases and other QA artifacts, including test data, data validations, and automated scripts. You'll collaborate with development and product teams to understand product changes and design effective test strategies.
- Execute manual (white-box and black-box) and exploratory tests, ensuring comprehensive functional coverage.
- Identify, thoroughly document, report, and track bugs through resolution.
- Perform thorough regression testing after bug fixes.
- Monitor and analyze system logs, crash logs, and backend traces (e.g., Splunk) to investigate issues.
- Liaise with internal teams to understand system requirements and ensure quality deliverables.
- Monitor debugging process results.
- Stay up-to-date with new testing tools and testing strategies.
Requirements
- At least 3 years as Quality Assurance.
- Degree in Computer Science, Engineering or related is preferable.
- Knowledge in Firmware QA Methodologies, tools, and processes is a plus but not required.
- Experience writing clear, concise, and comprehensive test plans and test cases.
- Hands-on experience with both white box and black box testing.
- Experience working in an Agile/Scrum development process.
- Experience with performance and/or security testing is a plus.
- Advanced English communication skills, written and verbal.
Benefits
What we offer:
- The opportunity to join our growing business at an exciting time.
- Dynamic and entrepreneurial culture.
Who we are:
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
For more information, visit www.side.inc.
Skills Required
- At least 3 years of quality assurance experience
- Experience writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with white-box and black-box testing
- Experience working in an Agile or Scrum development process
- Advanced written and verbal English communication skills
- Degree in Computer Science, Engineering, or a related field
- Knowledge of firmware QA methodologies, tools, and processes
- Experience with performance or security testing
What We Do
Side transforms high-performing agents, teams, and independent brokerages into successful businesses and boutique brands that are 100% agent-owned. Headquartered in San Francisco, Side exclusively partners with the best agents, empowering them with proprietary technology and a premier support team so they can be more productive, grow their business, and focus on serving their clients.
Why Work With Us
Led by a team of experienced industry professionals and technology innovators, the Side team is constantly developing technology that improves agent productivity, legal compliance, marketing programs, and customer experience, to support the best-in-breed agents that we partner with.
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