SoHo Dragon represents an investment bank with offices in New York, NY that needs to hire a FinTech Application Trade Support.
Work schedule: Onsite (5 days a week onsite)
Job Description:
- Support Equities Front Office Traders, Middle Office Users and Compliance on the trading floor
- Monitor trading system and FIX network connectivity
- Troubleshoot real-time trading issues and investigate compliance inquiries
- OMS and/or EMS knowledge and understanding
- Communicate major incidents to stakeholders
- Communicate and escalate issues to vendors
- Gather requirement from traders and document for tracking and prioritization
- Provide business specification to vendor and development teams to build the enhancement
- Share business workflow with support & QA team to strengthen regression test suite
- Maintain knowledge base, support scripts, documentation and procedures
Qualifications:
- 5+ years of experience working on a trading floor supporting mission critical applications in the Equities business (i.e. US Market Making, ETF, Electronic Trading, Global Program Trading, Options)
- Strong knowledge in high touch trading workflow, FIX protocol, OMS, IOI, market data and CTM
- Proficient in handling regulatory and compliance related requests (e.g. RegNMS, RegSHO, CAT, ACT, ORF, TRACE)
- Familiar with Linux, SQL, JIRA & Excel
- Familiar with Tidal, Control-M, Autosys or equivalent
- Effective interpersonal skills and relationship-building skills
- Strong written and verbal communication skills
- Strong analytical and problem-solving abilities with keen attention to detail
- Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
- Experience with scripting and automation is a plus
Education:
Computer Science degree or 5+ years of experience with Front Office support.
What We Do
SoHo Dragon is a full-service Software Application Development company that focuses on portals, document management, collaboration, business intelligence, CRM tools, cloud technology, and data. Much of the work done for our clients are based in the Microsoft Application stack of business tools.
In addition to providing our clients with project-based services, SoHo Dragon Solutions also provides staff augmentation and direct placement services.