ARC Business Solutions is seeking an experienced FINEOS Senior Consultant to support and lead the implementation, configuration, and optimization of FINEOS core insurance solutions for Life, Accident & Health (L&A/H) insurers. This role requires a strong blend of functional insurance knowledge, hands-on FINEOS experience, and consulting leadership to guide clients through complex enterprise transformation initiatives.
ROLE: FINEOS Consultant
The successful candidates must possess demonstrated experience in the following areas:
MANDATORY:
- 7+ years of experience in insurance technology consulting or enterprise systems delivery.
- 3+ years of hands-on FINEOS experience in one or more modules (Claims, Policy, Billing, Absence).
- Strong domain knowledge of Life, Disability, Health, and/or Group Benefits insurance.
- Demonstrated experience in requirements analysis, solution design, and system configuration.
- Experience working on large-scale, multi-year enterprise transformation programs.
- Excellent stakeholder management, communication, and documentation skills.
- Experience with large group benefits carriers.
- Background in Business Analysis (BA), Quality Assurance (QA), or test automation on FINEOS programs.
- Familiarity with Agile, Waterfall, and Hybrid delivery models.
- Exposure to data analytics, reporting, or regulatory compliance within insurance environments.
- Prior consulting or systems integrator experience.
RESPONSIBILITIES:
- Lead and support end-to-end FINEOS implementations, enhancements, and upgrades across Claims, Policy Administration, Billing, and Absence Management modules.
- Act as a subject matter expert (SME) for FINEOS functionality, business rules, workflows, and configuration.
- Collaborate with business stakeholders to elicit, analyze, and document requirements, translating them into effective FINEOS solutions.
- Provide solution design guidance, configuration oversight, and best-practice recommendations aligned with business and regulatory needs.
- Support data migration, integration, and system interfaces with downstream and upstream platforms (e.g., HR, payroll, CRM, data warehouses).
- Partner closely with QA teams to define test strategies, support defect triage, and ensure high-quality releases.
- Mentor junior consultants and contribute to knowledge transfer, documentation, and capability development.
- Engage with project managers and client leadership to manage scope, risks, dependencies, and delivery milestones.
Degree designations (e.g., Bachelor of Science, Computing Science, Engineering), from recognized universities is a desirable criteria in our selection process.
We offer a competitive salary, profit sharing, share options and a comprehensive benefits package.
We thank all applicants for their interest; however only candidates considered for interviews will be contacted. We will be conducting interviews immediately. TO BE CONSIDERED - Please forward your resume clearly displaying reference number JK:FC in the subject line to [email protected]. For more information on ARC, please visit our website at www.arcbus.com.
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What We Do
ARC Business Solutions is an information technology and business solutions provider founded in 1998 that’s committed to providing effective solutions to clients across North America. Our experience includes successful IT projects in both the public and private sectors: Power and Utilities, Oil and Gas, Government, Manufacturing, Banking, Insurance, Telecommunications, Healthcare, and Education. We operate out of 5 regions – Edmonton, Calgary, Toronto, Regina and the USA - servicing a broad base of private and public sector clients. Our primary service offerings can be broken down into four categories: Solutions Delivery, Managed Services, Utility Sector Consulting, and Enterprise Information Management with additional expertise in Utilities, Healthcare, and Financial Services. In need of professional and reliable IT solutions for your business? One of our team members would be happy to get to know your unique circumstances and provide a solution that exceeds your expectations.
