What We’re About
At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Role
The Financial Systems HR/Payroll consultant role requires the ability to engage in discussions with customers' Human Resource and Payroll staff relating to new implementations, internal projects, and new service offerings, as a subject matter expert in Finance Enterprise HR/Payroll Systems. The consultant will have a passion for the customer, demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The HR/Payroll Consultant must have proven experience implementing projects throughout the entire project lifecycle. This includes implementing complex projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill as a subject matter expert in multiple areas of the software. Travel may be required as needed.Job Duties Include:
• Assist customers with system configuration based on recommended best practices, workflows, and business requirements.
• Perform system demonstrations and assist the customer with system review prior to go-live.
• Develop and maintain subject matter expert knowledge for the configuration of our software solutions.
• Provide consistent follow-through on the project tasks, deliverables, and communications with the Project Manager and the clients.
• Build and maintain strong working relationships with customers.
• Work independently with minimal supervision to meet required deadlines for a project, as well as taking responsibility and ownership of issues and assignments.
• Work with a wide range of disciplines and personalities, both internally and externally.
• Works independently, but will seek guidance from leadership or more experienced IDs as needed.
• Performs all other duties as assigned.
Requirements:
• B.A. or B.S. Degree or an Associate's Degree or certificate with equivalent work experience
• 2-4 years of experience
• Ability to adapt quickly to changing business and customer needs, maintaining a high degree of flexibility
• Ability to handle multiple projects and tasks simultaneously
• Ability to learn new applications and system features quickly
• Dedicated to the best possible customer experience and takes initiative toward improving it
• Ability to travel up to 25% for training at customer sites
• Ability to articulate technical and functional concepts to technical and non-technical audiences
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What We Do
CentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative services to 3 out of every 4 residents of the U.S. and Canada. CentralSquare’s mission is to innovate on behalf of the public sector to create the broadest and most agile software platform to help solve some of the most pressing issues facing local governments today. More information is available at www.centralsquare.com
