Description
PAY GRADE: 19N
PAY RANGE: $19.07 - $29.59/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
No evenings or weekends!
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
- Accurately process teller transactions (loan payments, transfer of funds, etc.)
- Thorough knowledge of negotiable instruments such as cash and checks
- Efficiently and accurately record information
- Research and resolve members’ concerns
- Cross-sell credit union products and services
- Efficiently utilize the software systems provided to perform member transactions
Requirements
Requirements of the position include:
- Previous cash handling and/or customer service experience
- Desire to provide outstanding member service
- Ability to cross-sell
- Self-motivated
- Good communication skills
- Dependable (arrive to work on time as scheduled)
Skills Required
- Previous cash handling and/or customer service experience
- Previous experience in the financial industry
- Thorough knowledge of negotiable instruments such as cash and checks
- Ability to cross-sell credit union products and services
- Ability to efficiently utilize provided software systems to perform member transactions
- Desire to provide outstanding member service
- Self-motivated
- Good communication skills
- Dependable and punctual (arrive to work as scheduled)
What We Do
Educational Employees Credit Union (EECU) is a member-owned, not-for-profit financial institution based in Fresno, California. It provides a comprehensive range of banking and financial services, including checking accounts, savings accounts, and various loan options. The credit union focuses on delivering value to its members through competitive interest rates and dedicated customer service, helping them achieve their financial goals.
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