Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Location: This role will be Hybrid in our Mesa, Arizona office a few days a week.
What We're Looking For:
The Financial Operations Specialist will ensure that our internal and external clients are provided an excellent standard of service and high level of customer satisfaction is maintained. The ideal candidate loves the challenge of solving various issues and appreciates a fast-paced environment where teamwork is essential. Successful incumbents will be effective written and oral communicators and able to assist customers throughout the entire process. If you are customer focused, detailed oriented, and accurate, with strong problem-solving abilities, apply now!
You Will:
- Ensuring customers receive prompt, efficient and courteous attention.
- Demonstrate friendliness and proper phone/e-mail etiquette with every customer.
- Processing payments received for vehicles.
- Applying and depositing advance check payments (i.e. undeposited funds).
- Working directly with floor plan companies regarding payments.
- Maintaining a good flow of communication with Collections regarding payment exceptions.
- Proactively providing feedback to Supervisors and other stakeholders regarding customer issues or when system functionality is impacting ability to transact.
- Practicing and promoting teamwork at all times.
- Bringing a positive and contagious attitude to work each day, supporting both co-workers and customers.
- Ensuring proper follow-through on directives.
- Knowing and following company policies, standard operating procedures, and applicable state and federal laws at all times.
Must Have's:
- High School Diploma or GED with at least one (1) year of experience dealing with financial transactions.
- Proficiency with Microsoft Office Products preferred.
- Experience with payment processing or accounts receivable experience preferred
- Automotive industry preferred
- Effective communication skills both written and oral
- Ability to work in a fast-paced environment with adaptability and agility
- Strong team player
- Proactive with strong problem solving and organizational skills with the ability to see the big picture
- Attention to details with the ability to analyze and gather information to ensure accuracy and completeness
- Proven track record in showing initiative and ownership of your work
- Desire to learn everyday
Sound like a match? Apply Now - We can't wait to hear from you!
Sound like a match? Apply Now - We can't wait to hear from you!
Skills Required
- High school diploma or GED
- At least one year of experience dealing with financial transactions
- Proficiency with Microsoft Office products
- Experience with payment processing or accounts receivable
- Automotive industry experience
- Effective written and oral communication skills
- Ability to work in a fast-paced environment with adaptability and agility
- Strong teamwork skills
- Problem-solving and organizational skills
- Attention to detail and ability to analyze and gather information accurately
- Track record of initiative and ownership
- Willingness to learn
OPENLANE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OPENLANE and has not been reviewed or approved by OPENLANE.
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Leave & Time Off Breadth — PTO is often described as generous and sometimes front‑loaded, with flexible scheduling and a paid volunteer day supporting work‑life balance.
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Healthcare Strength — Health coverage is considered decent and includes medical, dental, vision, HSA seed money, and employer‑paid disability and life insurance.
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Retirement Support — Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. (or RRSP in Canada), providing a solid foundation for savings.
OPENLANE Insights
What We Do
We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. Explore our roles today: corporate.openlane.com/careers
