SME Portfolio Specialist - Financial Lines

BizCover who?

You haven’t heard of us?

We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

About The Team: The Product team is responsible for delivering best-in-class insurance products that meet the needs of small business customers across Australia and New Zealand. We partner with insurers, technology, compliance, analytics, customer, and operations teams to build, maintain and improve a wide range of commercial insurance products - ensuring they are compliant, competitive, and easy to purchase.

About the Role: You will take charge of a diverse range of Financial Lines products, playing a crucial role in crafting the strategy and maximising the performance of this dynamic portfolio. Reporting directly to the Head of Customer Acquisition & Product, you will proactively seek out growth opportunities, refine quote and conversion rates, and spearhead initiatives that boost product performance and profitability. This position seamlessly integrates product leadership with commercial accountability, making it an ideal fit for someone with robust Financial Lines expertise, strategic vision, and a proven ability to drive end-to-end delivery through cross-functional teams.

Location- Our ideal candidate would be based in Sydney, but we’re open to considering candidates located interstate within Australia.

Role & Responsibilities: 

Product Ownership & Delivery

• Lead a portfolio of Financial Lines products with a focus on quote rate, conversion, and profitable growth.
• Own key insurer relationships, identifying opportunities to improve product competitiveness and expand appetite.
• Responsible for ongoing product maintenance, ensuring accuracy, compliance, and operational alignment across all active policies.
• Accountability for end-to-end product delivery, including scoping, documentation, testing, and release.
• Use data insights and industry knowledge and market feedback to inform product improvements and strategic direction.
• Monitor product performance, report on commercial outcomes, and make recommendations for change. 

Stakeholder & Team Leadership

• ·Support the Head of Customer Acquisition & Product in driving team planning, prioritisation, and cross-functional alignment.
• Collaborate closely with technology, analytics, and operations to deliver enhancements that lift conversion and performance.
• Provide guidance and project oversight to junior team members, contributing to a culture of learning and execution.

Compliance & Documentation

• Partner with Risk & Compliance to ensure underwriting guidelines and binder requirements are met across insurers.
• Develop and maintain accurate process documentation and training material to support scale and audit-readiness.
• Support internal QA, insurer audits, and operational alignment across systems and processes.

Your experience:

• A minimum of 5 years’ experience specialising in Financial Lines insurance products, either in a broking or underwriting capacity.
• Deep understanding of product structures, insurer appetites, and market dynamics.
• Proven ability to drive product performance through data-led decision making, commercial insight, and strategic delivery
• Experience leading or mentoring within teams.
• Confident engaging with stakeholders across technical, operational, and insurer channels.
• Excellent time management and ability to manage competing priorities.
• A passion for detail, problem-solving, and continuous improvement.
• Familiarity with tech delivery processes and product lifecycle systems.

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office.
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities, but to At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better