Financial Institutions Group - Payments - Sales Associate

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Junior
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Support Payments Sales Managers by managing client relationships and generating new business with mortgage clients. Collaborate across client service, compliance, operations, technology, risk, credit and legal to design payment, cash management, FX and liquidity solutions. Handle onboarding/KYC, credit and implementation coordination, analyze transaction data and pricing/billing, develop account plans, and support escalations and relationship reviews.
Summary Generated by Built In

You are a strategic thinker, passionate about delivering solutions to clients. You have found the right team.

As a Payments Sales Associate in the Financial Institutions Group, you will be responsible for assisting Payments Sales Managers (PSM’s) with the management of sales relationships and new business generation from a diverse set of mortgage customers. The role requires strong collaboration with client service, compliance, operations, technology, risk, credit and legal in order to optimize the delivery of our products. To effectively do so, you will also be responsible for actively gaining a thorough understanding of the market, the industry in which clients operate, their organizational and operating structure, their buying process and business objectives. The role may include oversight of a portfolio.

As the Payments Sales Associate, you will also support proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our clients. You will also support important relationship management initiatives such as billing and pricing, interest rate management, escalation tracking and resolution, among others.


Job responsibilities

  • Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, FX, International payments, liquidity
  • Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
  • Develop strong relationships within client’s Treasury, Product and Operations organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
  • Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
  • Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
  • Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client’s objectives

Required qualifications, capabilities, and skills

  • 2 + years experience in cash management, transaction banking, merchant acquiring or related field
  • Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
  • Goal oriented with the ability to foster innovation and solve problems creatively
  • Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
  • Ability to mobilize internal networks and resources

Preferred qualifications, capabilities, and skills

  • BA/BS
  • Knowledge and understanding of the JPMorgan Treasury Services products, pricing philosophy, and billing process/procedures
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 2+ years experience in cash management, transaction banking, merchant acquiring or related field
  • Strong verbal and written communication skills with ability to synthesize complex problems into concise conclusions
  • Goal oriented with ability to foster innovation and solve problems creatively
  • Strong time management, organizational and planning skills; ability to manage multiple priorities with attention to follow-up
  • Ability to mobilize internal networks and resources
  • BA/BS
  • Knowledge and understanding of JPMorgan Treasury Services products, pricing philosophy, and billing process/procedures

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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