Help shape how a global financial institution responds to evolving regulatory expectations and financial crime risks. You will drive meaningful change across policy, process, and technology by coordinating complex, cross-functional delivery. We will support your growth with exposure to senior stakeholders, high-impact initiatives, and structured governance. If you enjoy turning ambiguity into clear plans and outcomes, you will thrive here. Join a team where your work directly improves control effectiveness and client experience.
As a Project Manager - Associate within Financial Crime Transformation team, you will plan and deliver cross-functional regulatory change programs that strengthen our Know Your Customer (KYC) and financial crime controls. You will partner with Compliance, Technology, Operations, and business teams to coordinate workstreams, manage risks and dependencies, and keep delivery on track. You will run day-to-day program governance and provide clear, decision-ready reporting for senior forums. You will help ensure change is implemented in a controlled, policy-driven environment while balancing regulatory expectations and business outcomes.
Our team focuses on turning regulatory expectations into practical, scalable change across KYC governance, policy, and transformation initiatives. You will collaborate with multidisciplinary partners to improve processes, controls, and delivery discipline across the end-to-end KYC lifecycle.
Job responsibilities
- Support defining program scope, objectives, plans, and deliverables in partnership with program leadership
- Coordinate cross-functional stakeholders across Compliance, Technology, Operations, and business teams to enable smooth execution
- Track milestones, dependencies, and risks, assumptions, issues, and dependencies (RAID) items; escalate with options and recommendations
- Run governance routines by managing meeting cadence, agendas, minutes, action tracking, and decision documentation
- Produce accurate status reporting for senior stakeholders, including progress against key performance indicators (KPIs) and key risks
- Maintain delivery plans, support resourcing and timeline management, and assist with budget tracking where applicable
- Partner with workstream contributors to align priorities, remove blockers, and drive timely delivery outcomes
Required qualifications, capabilities, and skills
- Bachelor’s degree in Finance, Business, or related disciplines
- At least 10 years of experience in banking industry with experience in financial crime, Know Your Customer (KYC), or regulatory change initiatives
- Demonstrated project management experience delivering cross-functional initiatives with multiple concurrent workstreams
- Working knowledge of anti-money laundering (AML) and KYC regulatory expectations and comfort operating in a controlled, policy-driven environment
- Proven ability to manage stakeholder relationships and influence outcomes without direct authority
- Excellent written and verbal communication skills, including creating clear documentation and concise senior-level updates
- Strong analytical and problem-solving skills, with a pragmatic approach to balancing risk and business objectives
- Strong attention to detail, organization, and follow-through across planning, reporting, and action management
Preferred qualifications, capabilities, and skills
- Experience working within a First Line of Defense operating model and/or in a KYC organization
- Familiarity with enterprise change delivery frameworks, governance practices, and control expectations in large organizations
- Experience supporting process improvement or transformation initiatives across policy, operations, and technology
- Interest in emerging technologies, including identifying and supporting practical artificial intelligence-enabled transformation opportunities
Skills Required
- Bachelor's degree in Finance, Business, or related disciplines
- At least 10 years of banking industry experience with financial crime, KYC, or regulatory change initiatives
- Demonstrated project management experience delivering cross-functional initiatives with multiple concurrent workstreams
- Working knowledge of anti-money laundering (AML) and KYC regulatory expectations
- Comfort operating in a controlled, policy-driven environment
- Proven ability to manage stakeholder relationships and influence outcomes without direct authority
- Excellent written and verbal communication skills, including clear documentation and senior-level updates
- Strong analytical and problem-solving skills with pragmatic risk/business balancing
- Strong attention to detail, organization, and follow-through across planning, reporting, and action management
- Experience working within a First Line of Defense operating model and/or in a KYC organization
- Familiarity with enterprise change delivery frameworks, governance practices, and control expectations in large organizations
- Experience supporting process improvement or transformation initiatives across policy, operations, and technology
- Interest in emerging technologies, including supporting AI-enabled transformation opportunities
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
.jpeg)
