An exciting opportunity for a proactive and analytical professional to support Financial Crime change initiatives, business improvement projects, and management reporting activities. You'll be responsible for enhancing MI reporting, analysing business processes, delivering data-driven insights, and supporting cross-regional projects across EMEA. This role is ideal for someone with strong project management, business analysis, SQL, and advanced Excel skills who enjoys driving operational improvements and working with a diverse range of stakeholders.
This is a great opportunity to join our fast-growing business within our CLM department working with some of the world’s leading financial institutions. The preferred candidate will demonstrate an entrepreneurial spirit with a ‘hands on’ pragmatic and flexible approach as we develop this fast-growing business area.
Role Responsibilities
Support bank-wide projects and Financial Crime Middle Office (FCMO) change initiatives, ensuring successful implementation, stakeholder engagement, training delivery, and procedural updates.
Develop, automate, maintain and enhance Management Information (MI) reporting to improve data quality, efficiency, and insight for local management teams, governance committees, and senior leadership.
Analyse business processes and requirements, document current and future-state processes, and support the implementation of process improvements.
Assist in the identification, assessment, and delivery of change initiatives impacting the Financial Crime function, ensuring alignment with business and regulatory requirements.
Produce, analyse and distribute management reports and data-driven insights to support decision-making and operational performance.
Correspond with customers as part of the Reverse KYC process and maintain accurate records and information relevant to this activity.
Ensure updates to procedures, controls, guidance documents, and training materials are completed as part of project and change-related activities.
Contribute to cross-regional coordination by documenting governance forums, supporting stakeholder engagement, and promoting consistency of processes across the EMEA region.
Support data analysis activities through the use of SQL and advanced Excel techniques to identify trends, monitor performance, and support business initiatives.
Skills & Experience
Strong project management and business analytical skills, with the ability to collaborate effectively with personnel at all levels and from diverse backgrounds, supporting the achievement of shared objectives across project workstreams.
Self-motivated with a proactive approach to improving existing processes and practices, able to work independently with minimal supervision and take ownership of documenting business requirements.
Excellent written and verbal communication skills, with the ability to communicate process changes, complex system issues, business requirements, and feedback effectively to stakeholders at all levels of the organisation.
Experience supporting or participating in business change, transformation, or project delivery initiatives.
Proficient in SQL, with the ability to independently extract, join, aggregate, and analyse data from multiple sources to support reporting and business decision-making.
Advanced Microsoft Excel skills, with the ability to analyse large and complex data sets, identify trends, and produce meaningful management information and insights.
Sound understanding of Customer Due Diligence (CDD) and Know Your Customer (KYC) processes, with an appreciation of associated regulatory and operational requirements.
Strong organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail.
Ability to build effective working relationships with stakeholders across business, operations, compliance, and technology functions.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
This role is offered on a 6-month fixed-term contract, with the opportunity to transition into a permanent full-time position. The role is based in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory.
Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands.
Who We Are:
Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.
Our 3 offerings are:
Managed Services
Consulting & Solutions
Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita
Skills Required
- Strong project management and business analysis skills
- Experience supporting or participating in business change, transformation, or project delivery initiatives
- Proficiency in SQL, including extracting, joining, aggregating, and analyzing data from multiple sources
- Advanced Microsoft Excel skills for analyzing complex datasets and producing management information
- Understanding of Customer Due Diligence and Know Your Customer processes
- Ability to collaborate with stakeholders across business, operations, compliance, and technology functions
- Excellent written and verbal communication skills
- Strong organizational skills, accuracy, attention to detail, and ability to manage multiple priorities
- Self-motivated, proactive, pragmatic, flexible, and able to work independently
- Valid UK working permit
What We Do
Delta Capita is a leading global Capital Markets consulting, managed services, and technology provider specializing in delivering solutions to financial services organisations. Its mission is to reinvent the financial services value chain by providing a Business Operating Platform-as-a-Service and mutualised managed services, helping clients reduce costs and improve process and technology by transitioning from proprietary models to mutualised services.
