Description
Bennion Lambourne Orthodontics in Billings, MT is looking for a reliable, motivated, and hardworking financial coordinator to join a growing practice! Find your career with us!
Bringing resumes into our office, 152 S 32nd St W, Suite A, Billings, MT 59102, is encouraged.
This position is full-time (about 40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.
Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.
Performance Expectations - Essential Functions:
- Provides continual and exceptional customer service for all patients, making the patient the first priority.
- Utilizes all downtime.
- Follows the training compact and takes responsibility for his or her training.
- Verifies insurance benefits.
- Bills insurance properly.
- Monitors patient contract receivables, including insurance payments, to maximize collection.
- Performs delinquent account collection guidelines.
- Runs and tracks all financial reports.
- Works hard to achieve goals for the office.
- Continues to learn about office policies, procedures, and flow.
- Assists in phone coverage, greeting patients, and scheduling patients.
- Reviews company email and communication board each shift for updates.
- Follows the team member guidelines.
- Maintains patient confidentiality through HIPAA compliance.
- Good computer and typing skills with the ability to learn new programs as required.
The Success Patterns for this position are:
- One to three years experience with medical or dental insurance billing.
- One to three years experience in a customer service role, preferably in a medical setting.
- Has a reputation for excellent relations with patients and all office staff.
- Has worked effectively as part of a team.
- Ability to improvise in a busy work environment.
Successful Candidates will have the following Personal Characteristics:
- Interested in learning about orthodontics.
- Self-motivated, especially under pressure.
- Committed to the position, arriving on time for all shifts and staying late as needed.
- Ability to work independently and as a member of a team.
- Able to effectively manage emotions in the workplace.
- Communicates effectively and efficiently, both verbal and written.
- Flexible in a changing work environment.
- Detail-oriented.
- Strong organizational skills.
- Strong interpersonal skills.
- Recognizes when help is needed and asks for help.
Culture of Bennion Lambourne Orthodontics
- There is no divided line between administrative staff and clinical staff - we are all ONE team!
- Passion for continual learning, especially about orthodontics.
- Maintaining, managing, and exuding positive energy by all is a must.
- Everyone is willing to help when needed, even when it’s not a normal part of your regular job.
Requirements
Physical demands:
- Bending, stooping, walking, and sitting for long periods at a time.
- Great manual dexterity and typing skills.
- Must be able to safely lift up to 30 lbs.
Education/Certification:
- High school diploma or equivalent
- Experience with medical or dental insurance billing
- Orthodontic experience preferred, but not required
- Experience in a professional setting with direct patient interaction preferred
Skills Required
- High school diploma or equivalent
- Experience with medical or dental insurance billing (1-3 years)
- Experience in a customer service role, preferably in a medical setting (1-3 years)
- Orthodontic experience
- Good computer and typing skills with ability to learn new programs
- Maintain patient confidentiality and HIPAA compliance
- Ability to safely lift up to 30 lbs
What We Do
TN Specialty Dental Services, PLLC, operating under Specialty Dental Brands, provides specialized pediatric dental care for infants, children, and teens, as well as oral and maxillofacial surgery. They aim to make oral healthcare easier, more accessible, and enjoyable for dental specialists and their communities.
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